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Thread: Firmware update - critical issue

  1. #1
    Join Date
    11.06.2015
    Posts
    16

    Default Firmware update - critical issue

    Hi,

    This is an emergency call for help.

    I tried to update my firmware with the GHL Controller PC software.

    The version of the new firmware is 6.23, for profilux 3.1T

    During the writting of the new component from my computer to the controller, it freezed and then came a warning message saying there ware a problem with the update.

    The controller was saying "telechargement" - means "downloading" in french. After 15min, seeing nothing was changing, I disconnected the controller from my PC. Now, nothing is happening, the controler does not seam to initialize.

    What can I do to fix this issue ?

    Thank you for your help!

    (To be more precise : the profilux screen does not light up)
    Last edited by Guillaume; 04.03.2016 at 23:18.

  2. #2
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    827

    Default

    Do an emergency flash update. That will take care of it. You can find the flasher in the download section


    Always at sea;

    Dr. Antonio Longo

  3. #3
    Join Date
    11.06.2015
    Posts
    16

    Default

    Quote Originally Posted by doggydoc10 View Post
    Do an emergency flash update. That will take care of it. You can find the flasher in the download section


    Always at sea;

    Dr. Antonio Longo
    Thank you very much for the tip !

  4. #4
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    827

    Default

    Did you fix the issue?


    Always at sea;

    Dr. Antonio Longo

  5. #5
    Join Date
    11.06.2015
    Posts
    16

    Default

    Quote Originally Posted by doggydoc10 View Post
    Did you fix the issue?


    Always at sea;

    Dr. Antonio Longo
    Hi !

    Yes, problem fixed, thank you !

  6. #6
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    827

    Default

    Glad to hear


    Always at sea;

    Dr. Antonio Longo

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