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Thread: Profilux 3 ex burnt transistor

  1. #1
    Join Date
    26.05.2010
    Posts
    46

    Default Profilux 3 ex burnt transistor

    Dear Sirs,

    I'm sorry to contact you through this way but I'm in a tricky situation. I try to contact info ghl email but apparently the person in charge is on vacation so I try through the forum to seek some help.

    I own a Profilux 3xe upgraded from a Profilux 2 by GHL.

    Today during dinner time I notice a small noise and my hole reef system had stopped momentarily for 2 minutes more or less and a burn smell come from computer. Amazing is that computer still working so far.
    I open the box and found one "transistor" with signs of burn and all surrounding area very hot (see attachment Binder1.pdf.

    Like I said everything is still working but I'm afraid of computer integrity (risk of fire) I work out of country and my hole system is supported by Profilux.
    Can you help me on this situation? I know equipment is out of warranty by now but I prefer to pay than loose everything.

    Your help is very appreciated.

    Best regards
    Pedro Ferreira

  2. #2
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    already replied by email

    sorted out
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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