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Thread: MyGHL

  1. #1
    Join Date
    05.07.2014
    Location
    Phuket
    Posts
    55

    Default MyGHL

    Hello,

    I can connect to my profilux via the web server and the IOS app.

    What I cannot do is connect my profilux to MyGHL despite having the latest firmware (6.20) and the latest GCC V1076 installed.

    I have opened a MyGHL account, verified the account via the email received, checked the MyGHL active box in GCC, waited 5 mins or so, entered the MyGHL ID (3266845634) but cannot verify it because it says that my device is not connected to MyGHL.

    In GCC I have a MyGHL ID & a Verification key.

    Any suggestions would be welcome.

    Thanks

    Robert
    If you're not living life on the edge then you're taking up too much space!

  2. #2
    Join Date
    14.10.2009
    Location
    Dubai
    Posts
    168

    Default

    i stated the same yesterday and i got a reply stating the PL3 is not yet activate on MyGHL, only Doser2.

    http://forum.aquariumcomputer.com/sh...ivice-to-MyGHL
    Last edited by diverdutch; 03.11.2015 at 12:13.

  3. #3
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Hi,

    The P3 is myGHL compatible. You will need to make sure it is connected to your network and has a Static IP address. Once you've done that, you can repeat your steps.

  4. #4
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    Hi

    the Microsoft Azure cloud server has obviously a problem.

    We are working on that.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #5
    Join Date
    05.07.2014
    Location
    Phuket
    Posts
    55

    Default

    Thanks Vinny.

    Yes, the profilux is connected to my home network and has a static IP address.

    I am also able to connect to it from outside my home network via the web server and IOS application.
    If you're not living life on the edge then you're taking up too much space!

  6. #6
    Join Date
    05.07.2014
    Location
    Phuket
    Posts
    55

    Default

    Forgive my ignorance, but is this the reason why I cannot add my profilux to MyGHL at the moment?

    Thanks
    If you're not living life on the edge then you're taking up too much space!

  7. #7
    Join Date
    14.10.2009
    Location
    Dubai
    Posts
    168

    Default

    Robert for me the same issue so I think the problem is external... I'm awaiting ghl reply on how/when to register my PL3 to MyGHL...

  8. #8
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    As Matthias mentioned, we are currently working on fixing issues with the Microsoft Azure cloud server. Once this issue is fixed, you should be able to add a device to myGHL.

  9. #9
    Join Date
    14.10.2009
    Location
    Dubai
    Posts
    168

    Default

    txs guys ... will standby

  10. #10
    Join Date
    05.07.2014
    Location
    Phuket
    Posts
    55

    Default

    Indeed, thanks guys
    If you're not living life on the edge then you're taking up too much space!

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