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Thread: Can't update Profilux 3eX from 6.14 to 6.18

  1. #1
    Join Date
    14.10.2009
    Posts
    86

    Default Can't update Profilux 3eX from 6.14 to 6.18

    Hi, when I connect to my Profilux 3 eX using the latest V1073 software and try to update the firmware from 6.14 to the included 6.18 I get a popup box saying "This file is unsuitable for updating this device!" - I tried to update using 6.17 from V1072 and I get the same thing. Connection is via RS232 as always, but I tried to update via the network to see if I get the same error message and I do (I know that firmware shouldn't be updated via Network, it was just to test). What am I doing wrong? Andy

  2. #2
    Join Date
    13.11.2013
    Posts
    1,001

    Default

    Hello,
    please make sure you klick the right Firmwareupdate button in the top menu.

    fwupdate.jpg
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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