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Thread: light composer problems

  1. #1
    Join Date
    21.09.2011
    Location
    Southampton
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    389

    Default light composer problems

    I updated the control centre today which led me to update the profilux, both to the latest firmware.

    the problems im having are in light composer, if I load a blank template, I cant do anything with it, I cant input a light run or anything at all.

    the output directly to lamp button does not work.

    when I modified the light run im using, I transmit to lamp, the test illumination run does not work at all.

    as in my other thread, the screens on 2 of my lamps do not work.

    1.jpg

    notice the "new" button is not active in the above picture.

  2. #2
    Join Date
    13.11.2013
    Posts
    1,001

    Default

    Hello,

    if you create a blank template you need to add a lightsource in the first place.
    Once you added a light source, you can add an illumination run.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    21.09.2011
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    Default

    Quote Originally Posted by Artur View Post
    Hello,

    if you create a blank template you need to add a lightsource in the first place.
    Once you added a light source, you can add an illumination run.

    Ok thank you, thank you for your PM as well.

    Any advise on the other issues as in the top post Artur.

  4. #4
    Join Date
    13.11.2013
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    Default

    Try to load a default template for the lamp and change it for your needs.
    If the 2 lamps with the screens do not work you can try to reset the settings to default and try to update a firmware update.
    If the lamps working but the display not it seems the display is faulty and you should contact your retailer.


    the output directly to lamp button does not work.
    Which button do you mean?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  5. #5
    Join Date
    21.09.2011
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    Default

    Quote Originally Posted by Artur View Post

    Which button do you mean?
    Sorry, I ment the tick box entitled "output directly to lamp" , if I tick this, nothing happens

  6. #6
    Join Date
    13.11.2013
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    Default

    Did you set the brightness and one of the colors?

    outputdirect.jpg
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  7. #7
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    Default

    Quote Originally Posted by Artur View Post
    Did you set the brightness and one of the colors?

    outputdirect.jpg
    Yes

    image.jpg

  8. #8
    Join Date
    13.11.2013
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    You controll the Mitras with the ProfiLux?
    Did you checked the Channels and set all Mitras to Slave?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  9. #9
    Join Date
    21.09.2011
    Location
    Southampton
    Posts
    389

    Default

    Quote Originally Posted by Artur View Post
    You controll the Mitras with the ProfiLux?
    Did you checked the Channels and set all Mitras to Slave?
    iv found the problem, I changed the Mz from 11 to 26 to as advised before when I had the problem of them staying on, iv put things back to 11Mz and all works well.

    obviously they don't work on that setting.

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