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  1. Antworten
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    There are several ways to get that info: ...

    There are several ways to get that info:

    Connect to P4 via hotspot
    Connect via USB using GCC
    Connect via myGHL
    Check your router settings


    You can even use your computer and connect...
  2. Antworten
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    Hi, Thank you for the update. What you've...

    Hi,

    Thank you for the update. What you've described will definitely result in the outcome you saw if the settings were saved after pressing "switch channel".
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    Hello, By "Devices disappearing" are you...

    Hello,

    By "Devices disappearing" are you referring to the dedicated Wi-Fi and hotspot connections you make during the initial setup? Are you seeing this in GCC or the app?

    Remember, you always...
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    Either option can work. It ultimately depends on...

    Either option can work. It ultimately depends on how you do your rock layout.
  5. Antworten
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    Hi there, Please open up a support ticket so...

    Hi there,

    Please open up a support ticket so we can provide direct assistance with this.
  6. Antworten
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    Hello, What is your ticket number? I can ping...

    Hello,

    What is your ticket number?
    I can ping the support member assigned to your case.
  7. Antworten
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    Do you know what caused the reaction?

    Do you know what caused the reaction?
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    Hello, Please create a support ticket and...

    Hello,

    Please create a support ticket and provide these details in there.
    Also, provide your device serial number please and let us know if those numbers match what you see displayed in the...
  9. Antworten
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    Yes, please recalibrate. If the issue...

    Yes, please recalibrate.

    If the issue persists, please create a support ticket and include the above screenshots.
  10. Antworten
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    Hi Scott, Since this will only be for ON/OFF...

    Hi Scott,

    Since this will only be for ON/OFF control, no in-between, you can wire-up a normal plug to it and connect it to the powerbar socket. This socket is then assigned with the pH control...
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    Can you please post a screenshot of your...

    Can you please post a screenshot of your settings?
    If you temporarily disable this sensor port, save changes, then re-enable, does the alarm come back?
  12. Antworten
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    Please open a support ticket for further...

    Please open a support ticket for further assistance with this.
  13. Thema: Tunze cables?

    von Vinny
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    664

    The splitter is not necessary, but does have its...

    The splitter is not necessary, but does have its advantages because it lets you save a 1-10V port on your controller and lets you keep an open port if you end up needing to control another 1-10V...
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    Please open a support ticket if you haven't done...

    Please open a support ticket if you haven't done so already.
  15. Antworten
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    Hanna checkers are not a reliable cross reference...

    Hanna checkers are not a reliable cross reference due to the variables this instrument has compared to the KHD. If you want to verify KHD accuracy, it is best done with the 7.5 dkH Reference fluid.
    ...
  16. Antworten
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    A new probe should be purchased as leaving it...

    A new probe should be purchased as leaving it inside the KHD without using it is not the proper way to store it after that long.
  17. Antworten
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    Temporarily set the speed to (1), save and test....

    Temporarily set the speed to (1), save and test.

    Set the speed back to (0), save, recalibrate, save and test.
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    Hi Ronald, Can you please include a screenshot...

    Hi Ronald,

    Can you please include a screenshot of your dosing schedule settings?
  19. Thema: length

    von Vinny
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    385

    Yes, 15 meters.

    Yes, 15 meters.
  20. Thema: length

    von Vinny
    Antworten
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    385

    About 15m.

    About 15m.
  21. Antworten
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    That looks good to me. The measurement cell is...

    That looks good to me.

    The measurement cell is best placed in a by-pass anyway.
  22. Antworten
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    We have added a section to our STDL4-4 setup...

    We have added a section to our STDL4-4 setup article which covers this very topic:
    https://www.aquariumcomputer.com/knowledge-base/how-to-setup-stdl4-4-powerbar-to-profilux/

    See Troubleshooting...
  23. Antworten
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    There were some units from a few years ago which...

    There were some units from a few years ago which were assembled with caps outside of their tolerances. If the original owner replaced the caps and can show the pumps running without any jamming or...
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    The sale date would be based on the date written...

    The sale date would be based on the date written on the sales receipt. For warranty purposes, if one is not available, then we would go by the build date of the device. It looks like this one was...
  25. The tank size per light is a very rough estimate...

    The tank size per light is a very rough estimate since every tank will hold different types of plants and coral, each having their own set of lighting preferences. If you would prefer to have more...
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