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Hi,

Is that through your online shop or direct from you? I could not see it on the GHL Store.

Ian.

Apologies for posting here first - the email was meant to have been sent the day before but sat in my "Outbox" until I noticed it. Sorry about that.

Have now emailed you regarding returning the...

Many thanks for your help with my previous issue.

However, I'm also in need a replacement cable between the Profilux and a View II. I did have a look at the spare parts section on the website, but...

Hi,

I have a Profilux Plus II EX that has provided excellent service for a number of years. A few months ago I dismantled my tank and the computer plus accessories were put into storage. I've just...

Hi there,

I have a Profilux triple dosing unit which is missing a number of the blue plastic clips holding the case together. I have tried to get a set in the UK but nobody has been able to help...

Hi,

Is this no longer a Beta release? Should I upgrade again?

Ian.

Hi Matthias,

As you suggested, powering down the unit and restarting it has sorted the problem.

Thank you!

Ian

I just installed the BETA firmware as there were a couple of features I had requested that I was keen to try out.

As above, all the settings were lost, which was a bit of a surprise.

The main...

Hi Matthias,

Thanks for the reply. I hadn't noticed that it was the first 8 sockets - probaby because sockets 5-8 don't turn on very often in my system!

Off the top of my head - could the...

Hi there,

I have a View II connected to my Profilux Plus II Ex. On the right hand side, it displays numbers which (I think) correspond to certain sockets being turned on.
But not always! It only...

:) Thanks for the reply. It'd be nice to know what kinds of things go into the "good idea" pot - is my suggestion something you might consider for the future?

Ian.

No comments?

Ian.

That's interesting, guys - thank you.

And below this reading the ProfiLux thinks the probe is disconnected? I don't think I'll be rushing to add a ProfiLux to my pond!

I think I know what the problem is - your last comment gave me a clue. I have a temperature sensor that sits in an unheated water container. What is the minimum temperature that the ProfiLux can...

No, I have a probe connected.

Yes it's a Plus II Ex.

I have 1 x temperature, 3 x level sensors, 1 x pH, 1 x redox, 1 x temperature/humidity. All probes have "Not enabled" in the Alarm section.

Ian.

Hi there,

I have a couple of questions regarding the "alarm" feature on my Profilux II Ex. Firstly, when an alarm is triggered, is there a way to determine what has caused the alarm?

Secondly,...

What's the estimated release date for this?

Ian.

Well I guess Steve will be sending it back to you - if you do find out what the problem is I would be interested to know. I am 100% certain it was nothing that I did - I simply opened the packet and...

The UK distributor replaced the sensor today and this has solved the problem.

It was brand new on Friday. It hasn't been anywhere near water.

Once you have a number of similar sensors, eg. more than one level sensor, more than one temperature sensor, and so on - it would be extremely useful to be able to give the sensor a label that makes...

I take it this is defective then?

The card is in slot 1. Slot 0 has the LAN card in it and slot 2 is empty.
I have unplugged and re-inserted the probe several times. There is a red LED on the card and it is blinking.