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Sent email.

Let's see, I've tried my laptop, my wife's laptop, my desktop, two different RS232 converters (one Prolific and the other FTDI chipset) and NONE work.
I sent email to the place I bought it from to...

The Mitras problem is different, I can connect to them. It's when they go into boot loader that the connection is lost. The Profilux won't connect at all, nothing.

I ask about the serial card so...

How do the jpegs look?

Since I now have a desktop again, I was thinking, I can get a serial PCI card. Will that be okay? Will that work or does the Profilux only work with a serial to USB...

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Yes I loaded the drivers, several times. I just rebuilt an old desktop, unfortunately it's not old enough to have native serial ports, however I did a clean install of Win 7 64 on a clean drive and...

I have a Profilux 3ex and can't update the firmware. Tried everything I know of, the only connection I can make is by LAN/ WLAN and the update stops before downloading. Tried a new RS232 to USB...