Search:

OK well at least you have ruled out the network now so hopefully the GHL team can assist now.

BTW if you enter that external IP address into your iPhone you will be able to access your profiles...

OK, cool you have the Profilux web page and it appears you allocated an internal addres of 192.168.1.200
Now you you to substitute that with your internet IP address and see if it works.

Sorry...

Hi Richard,

86.135 .103.x is your external internet IP address.

192.168.1.x is your internal network address.

You need to set a static IP address in your Profilux

For your profilux enter...

Hi Richard,

In order to test if your profilux can see the internet can you try and access it via the web server.

The requires you to use the GHL application install on your PC.
Click on System...

The fact that this problem only started after you changed you broadband service is a good indicator its a network issue and not a MyGHL one.
Both Profilux and PC must be on the same subnet if they...

Can you provide a bit more information to help suggest some things to try:-

Was the Myghl working when you had your previous router?
Do you have the ability to access your profilux from your home...

Im not a MAC person but i suspect that your airport devices doesn't know the routers default gateway i.e the way to reach the internet.
Your Profilux app is probably configured using your internal...