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Type: Posts; User: pokesmotrva

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  1. Replies
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    I followed the PDF guide I found, and vented the...

    I followed the PDF guide I found, and vented the reagent line. I ran a test and it succeeded, but gave 0.0 dkh result. I ran it again and got 7. This is relatively in-line with expectations, as the...
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    The khd was purchased 6 months ago. I have no...

    The khd was purchased 6 months ago. I have no idea which version or how to tell. The vent tube (which isn't referred as a vent tube on the setup video) is run outside since the setup is in my garage...
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    Yes the entire tube is full of reagent. I have...

    Yes the entire tube is full of reagent. I have tried 5 tests. One successfully completed with expected results (6.9 - manual test was 6.5). The other 4 times it has taken too long.
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    I've run 3 tests in a row; all 3 come back with...

    I've run 3 tests in a row; all 3 come back with "Titration too slow". Any advice? At least none of the lines popped off so far!
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    Also, sorry for multiple posts, but would those...

    Also, sorry for multiple posts, but would those really have any impact on the hoses shooting off the line?
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    I've added the connectors - I don't know how I...

    I've added the connectors - I don't know how I missed that, but I think it wasn't mentioned specifically in the instructions and I'm dumb.

    Do I need to recalibrate everything now that it's...
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    Oh, dear. How silly am I? I'll add them now and...

    Oh, dear. How silly am I? I'll add them now and try again.
  8. Replies
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    I purchased the director 6 months ago. The photos...

    I purchased the director 6 months ago. The photos of install are below:

    https://i.ibb.co/XDLNnFt/kh2.jpg
    https://i.ibb.co/ZmVDT36/kh1.jpg
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    Struggling with KH Director Setup

    Good morning,

    I followed the setup video precisely and ran a test. Test came back a little high, but I was okay with that (10 instead of 7). I ran another test later, and got tritation took to...
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    Run as administrator worked; I'm now able to...

    Run as administrator worked; I'm now able to connect GCC to my device. I double checked and the powerbar is still not an option to add to pab (even after a fresh system reset). My helpdesk ticket has...
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    Through the GCC, after entering the IP address...

    Through the GCC, after entering the IP address manually I was able to connect through "Configuration" and get the follow:

    https://i.postimg.cc/4yYrRYnG/Connection-settings.png
    ...
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    By manually entering the IP address I was able to...

    By manually entering the IP address I was able to get through the configuration. However, after that is complete and I attempt to connect - it gives the same message: Could not connect. Do you want...
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    It's surprising that the official support forum...

    It's surprising that the official support forum hasn't responded in over 24 hours to a problem.
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    Multiple problems with setup - day 3.

    I'm currently trying to configure my device. This has been an absolute nightmare.

    My device is currently setup as a hotspot and on my network. I can connect through myghl, and the phone app - but...
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