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  1. Antworten
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    Thank you Matthias

    Thank you Matthias
  2. Antworten
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    571

    Something is not right on your side. 10640...

    Something is not right on your side.

    10640
    This is on PC

    10641
    This is on mobile. The values are all wrong.
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    Unable to access MyGHL

    As per the title. When trying to access my dashboard via PC I cannot. The online state shows a green icon. This problem is becoming more frequent.
    Mobile version is accessible.
  4. Antworten
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    Yes Vinny The time in the Profilux 4 is...

    Yes Vinny
    The time in the Profilux 4 is correct. It is only the time in the KH Director that displays incorrectly by 1 hour.
    Here are my time setting in my P4
    10637
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    Happy to help Here is a screenshot from...

    Happy to help

    Here is a screenshot from yesterday of my KH Director
    10633

    Here is the same page today
    10634

    This covers missing chart, wrong KH Director time and missing settings.
    The...
  6. Antworten
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    MyGHL mobile version problems

    Hi guys just need to report back about some problems on the mobile version.

    Missing charts
    Timebase for chart can be up to 12hrs out of sync
    Dosing pump and equipment names are never remembered...
  7. Antworten
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    Thank you very much to you and the rest of the...

    Thank you very much to you and the rest of the team.
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    MYGHL chart scaling

    Please could we look at automatic scaling for our charts. The pH chart for me scales between 8 and 16. It really isn't very useful. Is there a way to change it on my end?
    10572
    Thanks

    This...
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    Thank you vinny and this is exactly the response...

    Thank you vinny and this is exactly the response I was hoping for.
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    Hi Vinny thanks for the reply but to be clear...

    Hi Vinny thanks for the reply but to be clear there is no leak but it is reporting that I have a leak, if it was leaking then it would make sense why I have an alarm but it isn’t leaking
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    Leak detected error

    Has anyone had this error before? What causes it? How do we fix it?
    Why isn’t there a decent F***ing manual out for this kit?
  12. Antworten
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    Sorry to revive this but I cannot see any data on...

    Sorry to revive this but I cannot see any data on my charts, all of the sensors are set to record the information but I cannot see any information displayed. Please help.
  13. Antworten
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    Wonderful and thank you very much

    Wonderful and thank you very much
  14. Antworten
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    Thank you very much Matthias The demand is...

    Thank you very much Matthias
    The demand is understandable, by all accounts you are offering a great product. I ordered a KH Director and 4 pump master and a 4 pump slave approximately 7 days ago....
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    KH Director Reagent

    Hi
    I can see Reagent for the KH Director is only currently sold through your American website. Is this a mistake? I want to order a litre of reagent but I don’t want to ship it from the US.
    Thanks...
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    Thank you Vinny That is exactly what I was...

    Thank you Vinny
    That is exactly what I was hoping to hear. I will be placing an order for the units I proposed above. I have heard rumour that the deliveries are running a bit behind at the moment....
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    KH Director + Triton

    Good morning everyone.
    I am hoping I can get some assistance. I am planning on purchasing: KH Director + GHL Doser 2.1 Standalone 4 pumps + GHL Doser 2.1 Slave 4 pumps.
    I intend to use this on my...
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