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  1. Antworten
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    Due to safety concerns, Powerbars should never be...

    Due to safety concerns, Powerbars should never be serviced by the user. Open a support ticket for further assistance.
  2. Antworten
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    150

    You're welcome! :)

    You're welcome! :)
  3. Antworten
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    Each head has a pair of clips that hold it onto...

    Each head has a pair of clips that hold it onto the body of the doser. Pinch these clips and pull away from the body. Take the new head and insert it onto the doser until you hear a "click" sound.
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    Please create a support ticket.

    Please create a support ticket.
  5. Antworten
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    Steps for creating a virtual probe can be found...

    Steps for creating a virtual probe can be found here:
    https://www.aquariumcomputer.com/knowledge-base/how-to-add-a-virtual-probe/
  6. Antworten
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    If the air size remains the same, no. The...

    If the air size remains the same, no.

    The difference may also be caused by the difference between the amount of ml in the sample tube vs. what was entered into the sample tube volume field. Verify...
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    Create a ticket for this please.

    Create a ticket for this please.
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    Yes, it is possible. The steps are explained...

    Yes, it is possible.

    The steps are explained here:
    https://www.aquariumcomputer.com/knowledge-base/how-to-stop-dosing-when-ph-is-above-x/
  9. Thema: Main PH probe

    von Vinny
    Antworten
    2
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    140

    Main pH probe should be connected to the P3. KHD...

    Main pH probe should be connected to the P3.
    KHD probe must be connected to the KHD probe port.

    There is no relation to tank pH changing during a KH test.
  10. Thema: YL2 Cables

    von Vinny
    Antworten
    3
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    1m is the shortest. Roll the excess cable and...

    1m is the shortest.

    Roll the excess cable and use some zip ties so it cleans up the wiring.
  11. Antworten
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    Open a support ticket for further assistance.

    Open a support ticket for further assistance.
  12. Thema: mitras lx6100hv

    von Vinny
    Antworten
    2
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    214

    Hello, Please create a support ticket so we...

    Hello,

    Please create a support ticket so we can provide direct assistance.
  13. Antworten
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    Yes, that feature is planned.

    Yes, that feature is planned.
  14. Antworten
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    Both modes will be similar when only two pumps...

    Both modes will be similar when only two pumps are used. These differences between these options are more apparent when 3 or more pumps are involved. If you need the two pumps to alternate with each...
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    Hi Erik, Yes it's possible. You can use a...

    Hi Erik,

    Yes it's possible.

    You can use a float or optical sensor as your "Leak detector" when you create a Leakage detection function....
  16. Thema: Tunnel 6105 x 6

    von Vinny
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    3
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    195

    Those ports were never intended to have more than...

    Those ports were never intended to have more than 2 devices connected to them. If you need more L-channels, you can get 1 more port (2 additional channels) with the PLM-2L4S card or 2 more ports (4...
  17. Thema: Tunnel 6105 x 6

    von Vinny
    Antworten
    3
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    195

    Hi there, Each L-port is intended to run 2...

    Hi there,

    Each L-port is intended to run 2 independent channels. It looks like you're trying to connect 3 pumps to a single port which is incorrect.

    Each port should have a YL2-splitter...
  18. Antworten
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    Apologies for the delay. The assigned support...

    Apologies for the delay. The assigned support member has been pinged.
  19. Antworten
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    Hi Ronald, This article shows you how to...

    Hi Ronald,

    This article shows you how to include descriptions for each powerbar socket in your email notification:...
  20. Antworten
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    Scott, Perhaps the cable from the display has...

    Scott,

    Perhaps the cable from the display has come loose. Check this first.

    If the problem continues, please open a support ticket.
  21. The option will be directly below your pump...

    The option will be directly below your pump information as shown in the how-to article:
    https://www.aquariumcomputer.com/knowledge-base/how-to-setup-vortech-pump-control/

    The missing section for...
  22. In the vortech page's Feed pause, press the blue...

    In the vortech page's Feed pause, press the blue gear icon. You have to choose "OFF" so it tells the pump to turn OFF. Press Apply, then scroll down that vortech page and specify the FP that this...
  23. Once you have told the Vortech which FP it should...

    Once you have told the Vortech which FP it should react to, setup your FP function by following these steps:
    https://www.aquariumcomputer.com/knowledge-base/how-to-setup-feed-pauses-with-profilux/
    ...
  24. Thema: replace ph probe

    von Vinny
    Antworten
    1
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    205

    No. The probe used by the KHD is specially...

    No.

    The probe used by the KHD is specially designed for the KHD.
  25. A few cm of liquid at the end of the waste water...

    A few cm of liquid at the end of the waste water tube is OK. Anything more than that and the pump head should be recalibrated, preferably using a digital scale for best accuracy.
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