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  1. Thema: PLM-4L problem

    von Vinny
    Antworten
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    348

    Yes, it's possible. Without knowing how the...

    Yes, it's possible.
    Without knowing how the previous owner cared for the equipment, perhaps this port had been damaged.
  2. Antworten
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    141

    1. Connect to your device and open Light Composer...

    1. Connect to your device and open Light Composer
    2. Click the light composer tab at the top of the screen.
    3. Click Save, name the saved file and select where you wish to save the file on your...
  3. Antworten
    3
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    170

    Depending on the overall use and age of the...

    Depending on the overall use and age of the motor, a replacement may be the best option.
  4. Please open a support ticket and reference this...

    Please open a support ticket and reference this thread so we can provide further assistance.
  5. Antworten
    3
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    170

    Hi, Just to make sure, are we talking about...

    Hi,

    Just to make sure, are we talking about the Doser 2.0 or 2.1?

    If you remove the head, can you manually run this motor and see if the motor shaft spins without interruption?
  6. Antworten
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    395

    Glad to hear everything is okay now. :)

    Glad to hear everything is okay now. :)
  7. Laith, The measurement times are based on the...

    Laith,

    The measurement times are based on the time zone settings in the General settings page. If this had not been set, you will not get correct measurement times. It is not a malfunction.
    ...
  8. Hi, Can you please post a screenshot of your...

    Hi,

    Can you please post a screenshot of your KHD settings page?

    When you entered the length of the water sample tube, did you also include the length of the beige tube inside the doser head?
  9. Antworten
    4
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    188

    Hello, Steps for calibrating your P4 keys can...

    Hello,

    Steps for calibrating your P4 keys can be seen here:
    https://youtu.be/oW7RQjnMvY8

    This can also be done via the app.
  10. Antworten
    6
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    170

    Yes. Otherwise, the pumps won't alternate between...

    Yes. Otherwise, the pumps won't alternate between the min/max settings. ;)
  11. Antworten
    6
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    170

    Connect them back to the L1/L2 and select a wave...

    Connect them back to the L1/L2 and select a wave mode.
    I see you don't have anything selected; choose either Right-angled or Sinus wave.
  12. Antworten
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    170

    Hello Laith, Have you tried swapping the T1...

    Hello Laith,

    Have you tried swapping the T1 and T2 cables?

    Please post screenshots of the 1-10V interface page and stream group 1 page.
  13. The breakout box basically fills the...

    The breakout box basically fills the incompatibility gap between the communication cable and the ProfiLux. If there is no dedicated GHL communication cable, users will still be able to control their...
  14. Antworten
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    387

    Noise is going to depend on a few things: ...

    Noise is going to depend on a few things:

    Presence of dust inside cap and around rollers
    Set speed of pump motor


    When you run the pump at slower speeds, more noise will be produced...
  15. Antworten
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    387

    Hi Jeff, 1. The screws themselves will not...

    Hi Jeff,

    1. The screws themselves will not "wear out". The only parts that will wear overtime (depending on usage) are the blue cap, rollers, and tube. The tubes should last you quite a while. A...
  16. Antworten
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    294

    If there is a weak WiFi signal to the P4, then...

    If there is a weak WiFi signal to the P4, then yes connecting via myGHL or your network could be troublesome as both options require a stable connection.
  17. Thema: Spare parts

    von Vinny
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    2
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    666

    Hello Kasper, Perhaps we can help you with...

    Hello Kasper,

    Perhaps we can help you with this.
    Please open a support ticket so we may further assist you.
    https://www.aquariumcomputer.com/support/tickets-enquiries/
  18. Antworten
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    395

    Hello, Please open a ticket so we can assist...

    Hello,

    Please open a ticket so we can assist you further.
    https://www.aquariumcomputer.com/support/tickets-enquiries/

    Also, include a copy of your ProfiLux settings.
  19. Antworten
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    387

    Have you removed these blue caps to inspect...

    Have you removed these blue caps to inspect and/or clean?
  20. Antworten
    8
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    395

    This pump needs to be set to CONTAINER IS...

    This pump needs to be set to CONTAINER IS EMPTIED.
    You are dosing out of this container which means the container is being EMPTIED, not filled.

    Set the minimum level to a smaller number. This...
  21. Antworten
    11
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    387

    Hello, You mention pumps, but do not specify...

    Hello,

    You mention pumps, but do not specify exactly which pumps you are referring to; KHD mixing pump or Doser pumps.
    Without this information, diagnosis is difficult.

    Please create a support...
  22. Antworten
    3
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    233

    Depending on your location, these can be...

    Depending on your location, these can be requested either from GHL Germany or GHL USA.
  23. Thema: Redox probe

    von Vinny
    Antworten
    5
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    227

    What comparison are you using to suggest the...

    What comparison are you using to suggest the values are "nearly right" for 3-4 days?
    If probe sits in fluid for a few minutes and shows a value exactly at 220mV or very close to it, then the probe...
  24. Antworten
    8
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    395

    Hi, If your dosing schedules are not running,...

    Hi,

    If your dosing schedules are not running, check the following:

    Make sure this dosing pump 1 is assigned to an unused S-socket in the SWITCH CHANNELS settings page
    Make sure the days of...
  25. Thema: Redox probe

    von Vinny
    Antworten
    5
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    227

    The shown value after letting the probe sit in...

    The shown value after letting the probe sit in the calibration fluid must be 220mV (+/-2mv).

    If you're seeing 160-170 while the probe is in the fluid, calibration should be done again. Either...
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