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Type: Posts; User: Vinny

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  1. Replies
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    Hello, Depending on the specifics of the...

    Hello,

    Depending on the specifics of the problem, you may find a solution in the ProfiLux troubleshooting article. I recommend starting here and if the problem persists, you can open up a support...
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    Yes that is OK.

    Yes that is OK.
  3. GHL Memorial Day Sale - 15% off Mitras LX7 fixtures!

    13203

    GHL USA is kicking off the upcoming Memorial Day weekend with a special sale!
    From now until Tuesday, June 7, all Mitras LX7 are 15% off!
    This is your chance to purchase one of the most...
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    Check valves are unnecessary.

    Check valves are unnecessary.
  5. If you are viewing the ProfiLux 4 firmware folder...

    If you are viewing the ProfiLux 4 firmware folder in the GCC v1137 directory, you will see the most recent firmware which is V7.28
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    The tube connections look OK. Do you know the...

    The tube connections look OK.

    Do you know the age of the dosing pump?
    Do you know when the original owner replaced the tubes or if it was done at all?

    You can manually run a dose for 40 - 50ml...
  7. Okay good, you can keep the 12% adjustment as-is....

    Okay good, you can keep the 12% adjustment as-is. The purpose of this tool is to eliminate any discrepancies in the water sample tube volume and pump head calibration. As long as the results are...
  8. Hello, What values do the KHD show when...

    Hello,

    What values do the KHD show when testing with the 7.5 fluid after the adjustment is made?
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    Hello, If you are still having trouble with...

    Hello,

    If you are still having trouble with this, please open a support ticket for direct assistance.
    https://www.aquariumcomputer.com/support/tickets-enquiries/
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    Hello, Yes you can recover your doser. :) ...

    Hello,

    Yes you can recover your doser. :)

    Since this is a slave D2.1, you will have to connect to your primary device and follow the "Emergency PAB-device update" steps as shown here:...
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    If you are still seeing this, please open a...

    If you are still seeing this, please open a support ticket for further assistance.
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    114

    Use a positive value when you want to increase...

    Use a positive value when you want to increase the IOND value, negative value to decrease. In your case, use (11).
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    Since the KHD results are consistent, you have...

    Since the KHD results are consistent, you have two options:

    Use the adjustment tool (+19%) to compensate for discrepancies in pump calibration
    Find the discrepancies in the pump head...
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    That's not how the doser tube is designed to...

    That's not how the doser tube is designed to work. If you want a proper seal, use the provided adapters.
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    Not sure I follow what you mean. The tubing we...

    Not sure I follow what you mean.

    The tubing we offer is 4/6, so that will work with the tubing adapters we include in the box.
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    Hi, Since you already have a ticket opened for...

    Hi,

    Since you already have a ticket opened for this same case, we will continue there.
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    Any type of standard airline tubing will do. ...

    Any type of standard airline tubing will do.

    The stock tubing we sell for the KHD and IOND can also be used for your purpose. These are 4mm ID and 6mm OD.
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    The steps I provided earlier will let the ATO...

    The steps I provided earlier will let the ATO function run as long as the float sensor in the RODI tank is in the up position. If the water level in the RODI tank drops low enough to cause the float...
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    Hello George, You can test the optical sensors...

    Hello George,

    You can test the optical sensors by dipping it in the water. As you're doing this, watch the sensors tab and see if the (X) mark appears and disappears for each sensor you are...
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    By the default the leak detection function will...

    By the default the leak detection function will keep the socket ON, but if the float switch is in the down position it will turn the assigned socket OFF.
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    This has been added to the IOND tips and...

    This has been added to the IOND tips and troubleshooting article in the Knowledge Base:
    https://www.aquariumcomputer.com/knowledge-base/ion-director-tips-maintenance-and-troubleshooting/
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    Hi there, You can install a GHL float sensor...

    Hi there,

    You can install a GHL float sensor at the bottom of the RODI tank and setup with a "Leakage Detection" function....
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    GHL Easter Sale is happening now!

    Easter sale is happening now!

    13193

    Receive a 10% discount on all GHL controller sets.



    Offer valid at the GHL shops (USA and international) and participating dealers.
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    Glad to hear you're up and running now. :)

    Glad to hear you're up and running now. :)
  25. If the push notification is setup correctly and...

    If the push notification is setup correctly and your device is connected to myGHL, you will receive notifications to your mobile device anytime it is connected to the internet.

    1. Check to see...
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