Save Icon missing in Doser 2 section of MyGHL

I see it in the P4 section, but currently I see no way to save changes in the Doser 2 section.
I'm using Safari and Chrome browsers on a Mac.
The mobile app works fine.

Same here for MyGHL and PF3 with attached doser (1). I cannot save the refilled amount in MyGHL. The save button is gone and OK does not set the refilled amount. Please help! This is one of my favourite functions.

is myGHL configured for read AND write?

see settings in GCC

Yes it is set to read and write. One day it was working fine, the next day no save icon.

Mine too. I just updated the fw to the latest version just to be sure. But the result is still the same. In GCC it works fine. But as a MacOS / iOS user I prefer to use MyGHL.

(support for the doser 1 in the app would be nice too ;))

Ok, basically you say you enabled R/W access and the save button in myGHL disappeared, right?

this is weird, let our myGHL crew check this, they will contact you directly

Well I never really enabled it on purpose. I just checked:

With and older firmware the button is gone, even when at R/W. After the update I didn't re-check in GCC. Now I have and it was indeed on read-only.
After setting it to R/W the button re-appeared.

Thanks for pointing me in the right direction!!!

I have the same problem
Please help

Thanks
Ignasi

Quote:

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Originally Posted by frankvanes

Well I never really enabled it on purpose. I just checked:

With and older firmware the button is gone, even when at R/W. After the update I didn't re-check in GCC. Now I have and it was indeed on read-only.
After setting it to R/W the button re-appeared.

Thanks for pointing me in the right direction!!!

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Quote:

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Originally Posted by Ignasi

I have the same problem
Please help

Thanks
Ignasi

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Hello Ignasi,

Send us the assigned myGHL-ID to support@ghl-kl.de,
so we can lookup your device and connection state.