Hello Reefer17,
send us the ProfiLux 4's myGHL-ID and serial number to support@ghl-kl.de
and refer to this thread, please.
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Hello Reefer17,
send us the ProfiLux 4's myGHL-ID and serial number to support@ghl-kl.de
and refer to this thread, please.
Hi,
I am new in use of Profilux 4, where can I find the myGHL ID? Thx
myGHL ID is located in the Communication settings page in GCC.
You can see exactly how a device is connected to myGHL by following the steps in this video:
https://youtu.be/09d-INDfblc
Hi,
I have problems connecting to profilux via myghl. In the display of profilux appears the icon myghl correctly, but on the web appears in green one second and then black.
Thankshttps://uploads.tapatalk-cdn.com/201...117287f96e.jpg
https://uploads.tapatalk-cdn.com/201...bad5d90a6b.jpg
Hi,
Today the connection is green.
https://uploads.tapatalk-cdn.com/201...d286b3bfb4.jpg
After pressing the show button, is left thinking and no data.
https://uploads.tapatalk-cdn.com/201...ee2fba3999.jpg
Thanks
Hello EgaReef,
do you mean that it does not complete the loading process and
stays in the state your screenshot shows?
Contact us via support@ghl-kl.de with your system details (serial number, myGHL-ID),
so we can have a better view on this issue.