battery backup problem

Managed to assigned all mp40wes , and I am stuck with battery mode .
Is there any extra setting in order my mp40 to actually spinning and makes some flow.
the ghl control center under vortech overview both pump showed battery status mode. but none of them spinning

Thanks

Hendrik

If the pumps are in the battery mode but not working, then there could be the following reason:

-no or not enough supply voltage

Please check and also have a look at the manual of the Vortech pumps.
It doesn't seem to be a problem from the ProfiLux side.