Hello, I updated my P3 eX from firmware 6.36 to 6.43 yesterday and my settings remained however I seem to have a blank screen on the device after the initial startup logo appears and also the DALI addin card isn't showing in GHL Control Centre.
I saved my settings before the upgrade - any ideas GHL Team please on what's happened? Thanks, Andy
Have you already tried to restart the ProfiLux?
If a restart does not solve the problem, please try to install the firmware again and restore all settings.
I’ve since upgraded the firmware to version 6.46 and still have this issue, both a blank screen after startup and the missing DALI addin card. In GCC System view I can see two serial cards listed where I’m pretty sure there should only be one (the built in one)?
Any ideas how I can get both back?
Open a support ticket for further assistance.