AI SOL Blue 3 Channels

From everything I have read, it appears that the SOL blue and Profilux 3 allow control of all 3 channels. My problem is that the profilux is only giving me the option to control 2 of my channels with the third channel greyed out.

So can someone either help point out what I am doing wrong, or at least let me know I was misinformed and can only control 2 channels? I am dunning a slightly older firmware, 5.03, if that makes a difference.

Thanks in advance.

yes, this firmware is too old for 3 channel support
please update

Just did, thank you!

sorry for the thread hijack i have just set up my proflux 3 ex ultimate pack and i bought thel ai cable to control them, im on firmware 5.11 will i need to update to 5.12?

Thanks tony

try it with 5.11, update to 5.12 if you experience problems with AI and 5.11

some AI models have problems with the protocol, not all