Printable View
Here is a message I get when I try and load my old file.
MY PAB powerbars are not working. I get this message three times. (I have three PAB powerbars) Everything else works fine. I have made no changes other then the power went out.
https://dl.dropbox.com/u/26422390/Errpr.png
Thanks for your help.
You can ignore this message. An older version of ProfiLuxControl and/or firmware of ProfiLux produced this message when loading back the settings to Profilux.
It has to do with the "dynamic nominal value" function which you are not using. Ognroing this warning has no bad consequences.
But your "my PAB powerbars are not working" issue needs to be resolved.
Could you explain a little more what this means? I see in your screen shot that all sockets have function "always off".
Basically I have tried everything in order for the Profilux to recognize the PAB power bars.
I have a brand new cable, plugged in.
- No Devices Found.
I then plug in only one PAB cable into one PAB power bar.
- No Devices Found.
PAB Re-set
Turn off/on Profilux.
- No Devices Found.
Any suggestions?
I can see all the sockets, they are greyed out, but they shouldn't be.
Dave
Quote:
Originally Posted by Matthias
I should of mentioned that I have no yellow (communication lights) on the PAB powerbars.
Dave
Is there anyone I can call to help get this issue resolved a little faster?
Thanks.
The yellow LEDs show communication on the bus. The green LEDs are on?
Have these powerbars ever been communicating with the ProfiLux in the past?
Is the wiring OK?
You can call us directly or your retailer anytime at usual office times.
Yup, the power pars were good in the past.
The green light is on.
It just seems like the PAB function on the controller itself is disabled or not connected.
Thanks Matthias, I will tomorrow if we can't figure this out today.Quote:
Originally Posted by Matthias
Dave
When I run the PLC software I no longer see any PAB powerbars in the system tab.
I tried 3 different cat5 cables (including a new proiflux one)
everything else works including my digital power bars (plugged into the S ports)....thank god for them!
I just can't get the PAB bars communicating.
could you assign the PAB devices (again) please ?
before that reset the PAB system
all to be done on the ProfiLux under menu system->PAB
I did it again, still "No Devices Found"....even after the re-set.Quote:
Originally Posted by Matthias
The funny thing is, I don't have a PAB warning light error as well
is the wirnig OK?
did you try the other PAB port?
Yup, just tried again. And on different PAB powerbars.
Still "No Devices Found"
I just noticed that the power bar green light is flashing.....is this normal?
yes, this indicates that here has been no communication for more than 1 minute
we can't do much more, even on the telephone
you said
- wires are OK (did you doublecheck it and swapped the order of the powerbars and used other cables?)
- tried all PAB ports (really both ProfiLux and both powerbar sockets in all combinations?)
- reset PAB and assigned it again?
if this points are all correct then PAB must work - if not there is something broken or the firmware is not matching - powerbar firmware? profiLux firmware? Always use the newest
I will try it all again, but I don't think its going to work. Seems like the PAB function on the actual profilux is broken.
I will update the latest FW and see if it helps
Quote:
Originally Posted by Matthias
- I have swapped out wires and powerbars, done the system re-set, re-start and tried to assign but "No devices Found"
- Tried a bunch of combinations of the powerbars/powerbar slots and the 2 PAB slots at the back of the Profiux
- Can't assign the PAB devices, because they can not be found.
I am now running the newest FW. I don't know what the FW is on the PAB powerbars but it should be 104
If its an internal issue with the actual Profilux Computer then where do we go from here? I can't have my system down for an extended period of time
Thanks for the quick replies.
Dave
what PAB group does the ProfiLux has? set it to 1
it is not very likely that ALL PAB ports don't work, both ProfiLux and powerbar sockets have independent electronics, so there must at least one combination work
if the situation can't be solved by replacing cables or changing the settings I am afraid ou have to contact your retailer
It is set to 1.Quote:
Originally Posted by Matthias
I will talk with the distributor in Canada since the retailer is not accessible for me.Quote:
Originally Posted by Matthias
Thanks Matthias.
Please make sure software and firmware are matching this is important, not just latest firmware you must also load latest software.
In your email to me you said this occured after power back on? Why did the power go off? this is important clue!
how many power bars do you have? any other pab devices to rule out controller?
i cant take calls today i am actually typing to you from my bed with fever! sorry :-(( but either me or one of my staff will be in the office from 9am tomorrow if not resolved by forum support.
Thanks for responding.Quote:
Originally Posted by aqua_digital
I will check the software and make sure things are compatiable.
I have 3 powerbars and the profilux touch. Two powerbars and the touch were on one port, the other power bar was on the other port.
I tried both ports on the stand alone power bar and again both ports on the other 2 powerbars. In all cases I re-set the powerbar, restarted the Profilux and again tried to assign the devices, which were not found.
I will try and see if the the Profilux Touch and see if that works.
The power went off because I switched the breaker off.
I hope you feel better, thank you for taking the time to respond here.
Joys of having 3 year old in pre school!
Ok important - do the other devices work? or is this just one power bar issue?
plug in one pab device for example the touch and let me know if it assigns.
Rough guess based on first post you have miss match in fw and sw
None of the PAB power bars work, I just tried the touch on both ports and still ..no devices found, so none of my PAB devices are working.
All other devices work on the Profilux, L-ports, S-ports, just not the PAB.
What I also find weird (not wierd :)..) is that the alarm on the profilux isn't on (normally I would see a PAB comm error if I had PAB device not working).
When I look at all the socket functions in the Profilux software it shows all the the sockets functioning like normal.
last two things
1. check matching fw
2 if matching do a firmware update anyway.
if no go then we will take the controller in, but this is unlikely outcome based on history.
Check matching FW.
This means check the FW on the actual Profilux and check it using the PLC software?
Quote:
Originally Posted by aqua_digital
yes - if unsure reload both from download section on main site - save settings and then delete old software first
Both FW on the PLC and the Profilux are 5.14Quote:
Originally Posted by aqua_digital
I did a factor re-set on the Profilux, brought back in my settings, everything works but my PAB devices.
I also noticed that the amp usage does not show up on the digital power bars (that are working) in the PLC software (5.1.4.3)
I need you to do a firmware re-load, a factory reset wil not do much in this case.
For proper and thorough diagnosis I also need to know if the breaker tripped, this has a huge bearing on swift fault finding.
I tried to update the FW and the profilux froze and so did the software on my computer. I unplugged the Profilux, plugged it back in, and now the screen is grey on the profilux.Quote:
Originally Posted by aqua_digital
Nothing works now
Possibly because you did not press to accept the firmware on the profilux prior to pressing accept on teh pC so now you have removed the firmware. This is common mistake.
Please now follow this how to video
http://www.youtube.com/watch?feature...&v=l6rsaO_dSjs
Or this sticky
http://forum.aquariumcomputer.com/sh...-update-failed
I also still need to know why the breaker tripped? This is very important.