No Response from Device

update
As per Fred s post I have now been able to connect.

I preform a factory rest on the P3 ex and then loaded the setting with the special characters removed ( got errors as fred said but i had more ).
followed by the sensor settings.

Iphone app now connects rest i have to explore

I must be doing something wrong!

I have checked/cleared the description texts of any special characters, I am running 5.15 and I still can't connect through the app, yet can connect through the web browser as I always have been able to.

Any more ideas to get the app working for me, and I'm sure others too.

Thanks

ratters

have you tried a factory rest the reload settings and sensors (see post 61)

it worked for me

Quote:

---

Originally Posted by Himat

I have tried to clear these special characters from profilux and tried your method.
still does not work with me , maybe if you can edit my setting file

---

I just reported what worked for me; I reached that state by trial-and-error and is in no way something recommended to me by GHL. It is quite possible that this may not work for other setups... I can however share a few additional things I found: try an incorrect password in the app settings. If the app does not display "No Response from the device (wrong password)" -at least the first time- but remains simply "No Response from the device", then there might be a connection problem (wrong address, wrong port, ...). Also, if the error is "No Response from the device (Network error - please try again)" try again after a few minutes of idle time; if still the same, it might there too indicate another problem.

When you load the configuration file, then view it with a text editor, do you see any special characters in the descriptions (all the lines between number 18000 and 18127 for me); i.e. something like
18009, "CODE_DESCRIPTIONS_START - 0 - 9", "@ml"
rather than
18009, "CODE_DESCRIPTIONS_START - 0 - 9", ""
(which is what it should be for a blank description)

GHL, could provide corrected / additional debugging techniques?

Within Profilux Control, I manually went through every description field in all settings and I had found these funky characters in Illumination Runs, Timers, Descriptions of Feed Pauses, Maintenance Blocks, Sensors, Sockets , 1-10V and Digital Inputs. You gotta get them all! :P

Quote:

---

Originally Posted by Fred

I just reported what worked for me; I reached that state by trial-and-error and is in no way something recommended to me by GHL. It is quite possible that this may not work for other setups... I can however share a few additional things I found: try an incorrect password in the app settings. If the app does not display "No Response from the device (wrong password)" -at least the first time- but remains simply "No Response from the device", then there might be a connection problem (wrong address, wrong port, ...). Also, if the error is "No Response from the device (Network error - please try again)" try again after a few minutes of idle time; if still the same, it might there too indicate another problem.

When you load the configuration file, then view it with a text editor, do you see any special characters in the descriptions (all the lines between number 18000 and 18127 for me); i.e. something like
18009, "CODE_DESCRIPTIONS_START - 0 - 9", "@ml"
rather than
18009, "CODE_DESCRIPTIONS_START - 0 - 9", ""
(which is what it should be for a blank description)

GHL, could provide corrected / additional debugging techniques?

---

Fred thanks
as you said trial-and-error and is in no way something recommended to me by GHL.

i did a factory rest and reloaded edited setting file.

WooooHoooo

It works!

I checked all the descriptions again, I found a spurious character in Level 5 which I missed first time round, removed it and the app works. :)

Thanks for all the help guys, awesome.

I'm a bit confused.
Are you guys finding these strange characters in the PC software or in the exported text file?

My problem is that I can connect fine when at home, but not when away. So for some reason I'm having problems connected remotely.
I got the IP address found in PC in the connections settings under "configuration". For password i left it blank.

Please check the firewall configuration and port forwarding on your router.
You can't use your local IP address. Use a DynDNS-service such as dyndns-free.com to connect remotely.

ohhhh, that ip address. Got it.
Fixed it and it seems to work fine! Thanks!