Frustrating to say the least!!!!
Doggydoc
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Frustrating to say the least!!!!
Doggydoc
updated Ipad version last night works fine, odd time slow on retrieving data but other than that solid no drop outs.
If you dont update your device then you likely will have issues.
Michael, we are all running the latest version 1.01 and are still having these problems. Everyone is willing to provide as much information as GHL needs to help their customers, unfortunately they seem to want to work in a vacuum and not really interested in coordinating any trouble shooting with the people who ultimately pay their wage by purchasing their products. It would be interesting to see a poll of users on the site of who are still not able to connect, but the site doesn't provide such functionality.
Judging by the quality of posts from some of the people still having issues i'm confident it's not user error.
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I am talking about Ipad update not profiLux or APP it would not work for me until i updated the Ipad, however if you have done this and it still does not work then yes maybe put a poll up on all concerning issues. however if it works for me on mine why would it not work for others?
This is the question everyone wants an answer to!Quote:
Originally Posted by aqua_digital
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Logic dictates its not a GHL issue then but likely either user issue with network the controller is sitting on (random drop outs) or not updated their device.
You have to think what variables are involved
all using same version of Ipad software? (should be)
all using the exact same network and protocols at home (impossible)
these are the only two variables to make it work on one but not another. So what can GHL do to resolve that? (that is a question)
Aqua_digital - it's simple :-)
communication protocol which is used to exchange data between Profilux and smart phones is not suitable for remotely connection.
I think ( I'm afraid ) without changing communication idea ( profilux-manage app ) this problem will not be resolved. This must be changed in Profilux firmware too.
You can notice when you are connecting PC application to Profilux and receiving data is not going so fast too.
Look on other app like Apex, Vertex etc - it's working so fast from PC, smartphone...
I hope the Profilux team will develop a new method for fast data exchange
And for android?Quote:
Originally Posted by aqua_digital
What about different chipsets or production batches as an example? Everyone understands that it's a new app and everyone had a different combo of hardware/network setup at home, but such tolerances should be baked into the app.
Having 16 years experience working a stock exchange technology environment I can tell you my home network is not the problem. I've tried 3 different hardware manufacturers, wired connections, bridges, 10/100/1000 port settings, Dhcp, fixed Ip, traffic sniffers, ip monitors etc etc.
It just doesn't make sense that everyone can connect to the web interface using the exact same details, but the app communication protocol doesn't.
We are all waiting for a response from GHL either way.
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I hear all of you. Unfortunately I have been down this road before. I hope that THE BEST CONTROLLER IN THE MARKET STANDS UP TO ITS POTENTIAL.
Doggydoc
Can GHL build a test unit that all can connect to.
This would rule out the Apps
Jasonk , it's a normal when product (app ) has problems of youth. :-)
I'm a electronic, programmer and IT engineer, I have the same problems in my job :-)
I don't know how looks profilux code, but not long time ago, I had the same problems with our project. We've build internet application. Everything was ok when we've tested app. When project was started commercially, we've noticed problems with mass users logon proccess. We had to rebuild xml code for faster communication structure for client and server side :-)
Sent from my iPhone 5 using Tapatalk
Please check description of each light, sensor and switch. It should not contain any special characters like " / }*{*] [ ' ( ) @ etc.
:cool: IT WORKS...
I did review the descriptions and found many incoherent entries (parts of file names, random characters,...)
To make sure all was cleaned-up, I did the cleanup through the configuration files (using the ProfiLuxControl application, menu [File] --> [Transmit all settings from ProfiLux to file], saved the file on the system, edited the file with a text editor, changed all CODE_DESCRIPTIONS_START (parameters number 18000 to 18127) to be an empty string, saved the file under a new name, loaded it back to the ProfiLux using ProfiLuxControl, ignored the 4 errors for parameters 4203, 4219, 4235 and 4251 CODE_DYNAMICNOMINALVALUE1_SENSORINPABGROUP). NB - these 4 errors are a bit of a worry. This is probably an unsupported method and may even completely break the ProfiLux configuration and operation. But for me it worked !!!
Nice application ! Thank you...
Amazing! I had some much crap in Profilux descriptions, with wired characters etc and after I deleted them, hey presto the App works! (Im not even going to going to ask how all those invalid characters even got there to begin with)
Case closed, Thanks!
tools first always workers blame their
:cool:
I cant even find some of those characters on a keyboard so something must have gone screwy before during an update. :) Regardless, glad GHL came up trumps and happy camper now! (Right, onto pushing for wirelss Mitras PAB device now :))
My app is currently working but I have a strange thing going on with my Temp Graph.... When I go into the graph instead of the normal Up & down blue line showing the temp variations the graph is solid blue (like I used a paint roller to fill in) from 0.0C up to around 77.0C (current temp is 76.4F and desired temp is 76.4F).
Also when it's showing the "Actual Temp" under Sensors > Temperature 1 is shows 76.4F#~ (2 strange characters of # ~).
Any suggestions?
Have you checked the Profilux Descriptions in PLC?
Quote:
Originally Posted by Fred
Fred
I have tried to clear these special characters from profilux and tried your method.
still does not work with me , maybe if you can edit my setting file
thanks
update
As per Fred s post I have now been able to connect.
I preform a factory rest on the P3 ex and then loaded the setting with the special characters removed ( got errors as fred said but i had more ).
followed by the sensor settings.
Iphone app now connects rest i have to explore
I must be doing something wrong!
I have checked/cleared the description texts of any special characters, I am running 5.15 and I still can't connect through the app, yet can connect through the web browser as I always have been able to.
Any more ideas to get the app working for me, and I'm sure others too.
Thanks
ratters
have you tried a factory rest the reload settings and sensors (see post 61)
it worked for me
I just reported what worked for me; I reached that state by trial-and-error and is in no way something recommended to me by GHL. It is quite possible that this may not work for other setups... I can however share a few additional things I found: try an incorrect password in the app settings. If the app does not display "No Response from the device (wrong password)" -at least the first time- but remains simply "No Response from the device", then there might be a connection problem (wrong address, wrong port, ...). Also, if the error is "No Response from the device (Network error - please try again)" try again after a few minutes of idle time; if still the same, it might there too indicate another problem.Quote:
Originally Posted by Himat
When you load the configuration file, then view it with a text editor, do you see any special characters in the descriptions (all the lines between number 18000 and 18127 for me); i.e. something like
18009, "CODE_DESCRIPTIONS_START - 0 - 9", "@ml"
rather than
18009, "CODE_DESCRIPTIONS_START - 0 - 9", ""
(which is what it should be for a blank description)
GHL, could provide corrected / additional debugging techniques?
Within Profilux Control, I manually went through every description field in all settings and I had found these funky characters in Illumination Runs, Timers, Descriptions of Feed Pauses, Maintenance Blocks, Sensors, Sockets , 1-10V and Digital Inputs. You gotta get them all! :P
Fred thanksQuote:
Originally Posted by Fred
as you said trial-and-error and is in no way something recommended to me by GHL.
i did a factory rest and reloaded edited setting file.
WooooHoooo
It works!
I checked all the descriptions again, I found a spurious character in Level 5 which I missed first time round, removed it and the app works. :)
Thanks for all the help guys, awesome.
I'm a bit confused.
Are you guys finding these strange characters in the PC software or in the exported text file?
My problem is that I can connect fine when at home, but not when away. So for some reason I'm having problems connected remotely.
I got the IP address found in PC in the connections settings under "configuration". For password i left it blank.
Please check the firewall configuration and port forwarding on your router.
You can't use your local IP address. Use a DynDNS-service such as dyndns-free.com to connect remotely.
ohhhh, that ip address. Got it.
Fixed it and it seems to work fine! Thanks!
Hi,
Since yesterday I can't access it from my mobile android to Profilux.
The message is:
No response from device. (Network error, try again)
Is there any change?
thanks
Does your ProfiLux have a static IP address?
Yes, I have a fixed IP.Quote:
Originally Posted by DenisO
I have also tried several things:
With the Profilux of a friend and I get the same error.
With another android mobile and the same.
My friend can't access my Profilux and yours. (He has iPhone)
Hi,
All perfect!!!!
I changed the IP of the ProfiLux and now it works. I do not understand.
Thanks
what is the port number to use ?
Port 80Quote:
Originally Posted by chercm
But is all ok.
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does not work for meQuote:
Originally Posted by EgaReef
updated to the new version which just came out , still does not workQuote:
Originally Posted by chercm
updated to the new version which just came out , still does not workQuote:
Originally Posted by chercm
I have this same problem. My phone is a Samsung Galaxy S4. The IP (fixed) entered for the app connection is the same that is displayed in the Profilux Control for TCP/IP connection and the port is the same as there too, #10001. I have tried with the #80 port and still get "no response from device" message. This IP if entered into the browser takes me to GHL System. I have tried with various passwords including "Admin" and still get the same message.