Posting for a new user who has not had his account accepted yet
"I also have problem with upgrading the firmware to 1.14. It keeps getting disconnected n tells me to unplug for a few seconds then plug back in. I did exactly what it says, but the process stop at step 4/5. I waited for a while then restart the light but firmware still shows 1.13 I tried both windows XP and windows 7"
Please could you assist - thanks.