Hi, just found my touch is not able to control GHL setting. no response when click the button. Is there any way to take primary roll on touch ? Attachment 1740
http://www.youtube.com/watch?v=Al73q...ature=youtu.be
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Hi, just found my touch is not able to control GHL setting. no response when click the button. Is there any way to take primary roll on touch ? Attachment 1740
http://www.youtube.com/watch?v=Al73q...ature=youtu.be
Hi
this is strange, the remote control buttons should work without problems.
I saw that your illumination channels and probes don`t have a description.
Do this:
- powercycle Touch - don't go to any menu
- please assign descriptions sensors and illuminations with ProfiLuxControl.
- Use the newest firmware and PLC.
the action was done but the problem is still there . could you please investigate. ThxQuote:
Originally Posted by Matthias
http://www.youtube.com/watch?v=4y3RPwkptwU
Exactly, that is my problem, so all text on lights and sensors have been filled in.
Could this be a structured problem of the new 'batch' of Touch panels?
me too...need to press a few times to activate one button.
Hi
we are investigating this case, it seems the display manufacturer supplied us with displays with a new firmware, so it is possible that our firmware is not compatible anymore.
As soon as I have news I will come back to this issue.
can you advise the update ?Quote:
Originally Posted by Matthias
I am sorry, but this update can only be done by GHL - please contact GHL directly.