View Full Version : Touch screen frizzing
coops1234
26.08.2013, 11:24
Hey guys
Came home today and I seen that my touch screen has frozen I turn it off and on and now won't load up?
Can any one help plz
GHL Support
26.08.2013, 14:29
Perhaps your power supply unit is defective - can you use your Profilux power supply and test it in combination with the Touch?
Matthias
26.08.2013, 17:08
or the Touch-Interface become broken
maybe water on it?
coops1234
27.08.2013, 01:07
Ill have to do that later.
And it's to fare away from the tank and all power runs into a dry room .
coops1234
28.08.2013, 02:28
I tried switching power and still not working
GHL Support
28.08.2013, 07:40
Could you check following:
What is the state of the LEDs (green and yellow) at the ProfiLux-Touch-Interface?
If you try to reassign your PAB devices at your ProfiLux, is the Touch in the list of the PAB devices?
coops1234
28.08.2013, 11:28
The green light is on and the yellow one blinking fast
And and the touch is in the list with the PAB
GHL Support
28.08.2013, 12:14
Ok, now we know the PAB connection to the ProfiLux-Touch is working properly.
What about the cable between ProfiLux-Touch-Interface and the ProfiLux-Touch-Display?
Maybe the connection is interrupted by a cable damage or the connector is not correct inserted (anymore).
Is the cable the original cable without any extension?
coops1234
28.08.2013, 12:23
I'm going to see if I can get a cable tomorrow to see if that help
coops1234
29.08.2013, 05:19
Hey guys
I got a new cable but its still not loading up???
GHL Support
29.08.2013, 06:50
Hmm, I think in this case the best solution is to send the ProfiLux-Touch to GHL for a review.
Please contact your retailer for further details.
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