PDA

View Full Version : software on windows 7 64 bit



larryfl1
26.08.2009, 02:35
i am having trouble running the software on 64 bit windows 7.....

it gives an error of side by side config...

it does install successfully but wont run...

I have confirmed no issues on windows 7 32 bit....

Matthias
26.08.2009, 07:48
thanks for the feedback

we will proof this

BoyScout
26.08.2009, 09:23
I'm running the software on windows 7 64-bit ultimate without any problems... How did you install it? Did you install in the "compatibility mode"?

Markus

larryfl1
26.08.2009, 10:00
hmmm interesting ....

how do you install in compatibility??

BoyScout
26.08.2009, 10:11
Check this site from Microsoft: http://windowshelp.microsoft.com/Windows/en-US/help/bf416877-c83f-4476-a3da-8ec98dcf5f101033.mspx


Run the Program Compatibility Wizard

1. Open the Program Compatibility Wizard by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.
2. Follow the instructions in the wizard.

If you cannot install a program, insert the installation disc for the program and, using the wizard, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The wizard is not designed to work on programs that have an .msi file name extension.

To change compatibility settings manually for a program, right-click the icon for the program, click Properties, and then click the Compatibility tab.

Maybe this will fix your problem :-). I'm currently in the office, but if i'm back at home i'll check my win7-settings. As far as i know i'm running in native 7 - no compatibility mode...
Markus

Edit:
http://www.intowindows.com/wp-content/uploads/2009/01/windows7compatibilitymode.jpg

larryfl1
26.08.2009, 10:48
thanks for the info...i tried and no luck

looking at the application event viewer here is what is listed...

Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"
C:\Windows\System32\bcmwltry.exe



Activation context generation failed for "C:\Windows\System32\bcmwltry.exe". Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.

larryfl1
26.08.2009, 10:57
in doing some homework on the above error it seems to be something related to how c++ is interacting???

BoyScout
27.08.2009, 06:53
Hmm, i've checked my setup at home. Profilux Control is running fine on my Win7 64 Intel-Notebook. Maybe it is an AMD 64 incompatibility? In google i can't find much info about this error... Did you try reinstalling Profilux Control?

Markus

Matthias
27.08.2009, 07:04
as far as I understood the setup has to be run in compatibility mode

there is one problem: with the first installation the Microsoft MFC libs are installed (besides ProfiLuxControl). If you unistall now only ProfiLuxControl will be uninstalled (MFC will remain) and the new installation with compatibility mode will only have effect on ProfiLuxControl.

-> uninstall ProfiLux
-> Force an uninstall of the MFC manually
-> then install again with compatibility mode

larryfl1
27.08.2009, 10:27
Thanks for the update...

what is the proper way to force a mfc uninstall manually?

I dont see anything listed in add/remove programs....

the_rider
26.11.2009, 00:20
I also have the same problem. I tried to run the program in all compatibility mode possible but it doesn't work. Strangely, I also have a 64 bits AMD core. Is there issues with AMD or I have to manually remove MFC and If so what do I have to remove ?

Thank you
Alex B