Sensor Fail After Move

[samyueru]

After moving my tank across town, my temperature sensor doesn't seem to be working anymore.
It just shows ** on the profilux and reads >100 on the software program. Before I spend money on a new probe, I'd like to make sure that's the problem. I've tried re-seating it in the outlet several times with the same result.

Any idea?

[samyueru]

Actually, looking at it more closely, those were the virtual probes slaved to the main probe. I'm seeing nothing on the temp probe, as if it isn't even detecting it!

[samyueru]

Another follow up --> Reinstalled the firmware and the original temp probe is showing up, but it's still not reading. On the device itself, I still have *** for temp.

[doggydoc10]

Be sure the probe is well seated in the back of the P3. Sometimes if there is NOT good connection you might see those values

[samyueru]

It is very securely inserted...checked it about 40 times!

[Gunther]

It is very securely inserted...checked it about 40 times!

Then you also may look into the plug if the pins are all o.k. and in shape - I had a similar plug (PS/2) where the pins are crooked - not visible from outside but also not working

[Matthias]

yes, it sound like a broken cable or a bad connection in the plug (maybe pulled on the cable instead on the plug)

[samyueru]

I am not having any luck finding any US vendors to sell a replacement probe - any idea?
Do either of the PS/2 ports on the back of the profilux work for temp?

[Matthias]

I am not having any luck finding any US vendors to sell a replacement probe - any idea?
Do either of the PS/2 ports on the back of the profilux work for temp?

this is strange - every retailer who sells our products is able to order every probe

if you really can't find someone then ask our distributor Aqua Digital for an address