View Full Version : Touch fw 1.03 - icons update failing
themoose
23.04.2012, 21:49
After updating my Touch to fw 1.03 there is no way I can get the 'Update pics' button actually start an update of the icons.
- ProfiLux Touch firmware 1.03
- ProfiLuxControl 5.1.2.5
- ProfiLux Firmware 5.12b
I only have the Touch connected to PL3ex via PAB and have tried update via LAN and USB/RS232 without success.
'Update pics' only results in a popup window that is shown for less then a second.
Please advice.
kind regards,
Ruud
Matthias
24.04.2012, 17:52
please connect the Touch directly to ProfiLux (PAB), connect no other PAB-devices during the update to PAB
themoose
24.04.2012, 18:17
Thanks for your reply, I may not have been clear in my choice of words: with "I only have the Touch connected to PL3ex via PAB" I meant that the Touch is already the only PAB device connected to PL3ex.
Matthias
24.04.2012, 19:07
I understand - you are right, seems to be a problem in PLC5.1.2.5 - we check this and fix it in the next version
-> please use an older version just for the update of the pics
uninstall of the current version is not necessary
themoose
24.04.2012, 19:20
Just tried with 5.1.1.3 - same effect :(
themoose
24.04.2012, 19:22
(sorry, pressed enter too quickly)
Will wait (patience is a virtue.....) and let you sort out what is wrong.
Matthias
24.04.2012, 19:26
ok, meanwhile I found the reason
Touch firmware 1.03 doesn't need new pictures, so there is no picture folder in the ProfiLuxControl-folder for 1.03
but if you did now an update from 1.01 to 1.03 you are lost here
-> search the application folder of ProfiLuxControl
there is a folder
C:\Program Files (x86)\ProfiLuxControl_V5125\ProfiLuxTouchFiles
(or similar)
in this folder is another folder "Pics102" - make a copy of this folder and rename it to "Pics103"
-> now you should be able update the pics
themoose
24.04.2012, 19:39
Hi Matthias,
You are right, I did update from 1.01 to 1.03.
Copied / renamed as you suggested - got my new icons :-)
Thank you for your quick (and effective) Support (with a capital 'S')!
(also have an issue with no emails sent from PL3ex after PL3ex fw update even via "Test", but that would be off-topic; will submit separate ticket for that)
kind regards,
Ruud
(or similar)
Hint:This path should route you to the folder, regardless of the win version
%programfiles%\ProfiLuxControl_V5125\ProfiLuxTouch Files
themoose
24.04.2012, 20:04
Thanks Gunther, using good old XP under VMWare on my Mac. No other "Program Files" than x86 (implicitely).
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