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whoami
03.07.2011, 08:21
Hi, just found my touch is not able to control GHL setting. no response when click the button. Is there any way to take primary roll on touch ? 1740


http://www.youtube.com/watch?v=Al73qR3JvwI&feature=youtu.be

Matthias
04.07.2011, 07:55
Hi

this is strange, the remote control buttons should work without problems.

I saw that your illumination channels and probes don`t have a description.

Do this:
- powercycle Touch - don't go to any menu
- please assign descriptions sensors and illuminations with ProfiLuxControl.
- Use the newest firmware and PLC.

whoami
04.07.2011, 10:40
Hi

this is strange, the remote control buttons should work without problems.

I saw that your illumination channels and probes don`t have a description.

Do this:
- powercycle Touch - don't go to any menu
- please assign descriptions sensors and illuminations with ProfiLuxControl.
- Use the newest firmware and PLC.

the action was done but the problem is still there . could you please investigate. Thx


http://www.youtube.com/watch?v=4y3RPwkptwU

pipo
05.07.2011, 11:35
Exactly, that is my problem, so all text on lights and sensors have been filled in.
Could this be a structured problem of the new 'batch' of Touch panels?

reeferqq
05.07.2011, 12:57
me too...need to press a few times to activate one button.

Matthias
06.07.2011, 12:10
Hi

we are investigating this case, it seems the display manufacturer supplied us with displays with a new firmware, so it is possible that our firmware is not compatible anymore.

As soon as I have news I will come back to this issue.

whoami
24.07.2011, 11:32
Hi

we are investigating this case, it seems the display manufacturer supplied us with displays with a new firmware, so it is possible that our firmware is not compatible anymore.

As soon as I have news I will come back to this issue.

can you advise the update ?

Matthias
24.07.2011, 14:42
I am sorry, but this update can only be done by GHL - please contact GHL directly.