Matthias
24.12.2010, 22:35
Attention:
In order to ensure the reliability we made several experiments with different EHEIM external filters and our EHEIM-Controller. We found out that under certain circumstances a safe operation can`t be guaranteed - the filter stops for so far unknown reasons!
I presume that a permanent communication causes issues in the filter electronics.
We and EHEIM will find a solution as soon as possible, until this has happened we please you:
Don`t use the EHEIM-Controller until we are able to offer a solution! If you are already using it then please disconnect it!
We are sorry for the possibly happened inconvinience and ask you for your understanding.
In order to ensure the reliability we made several experiments with different EHEIM external filters and our EHEIM-Controller. We found out that under certain circumstances a safe operation can`t be guaranteed - the filter stops for so far unknown reasons!
I presume that a permanent communication causes issues in the filter electronics.
We and EHEIM will find a solution as soon as possible, until this has happened we please you:
Don`t use the EHEIM-Controller until we are able to offer a solution! If you are already using it then please disconnect it!
We are sorry for the possibly happened inconvinience and ask you for your understanding.