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View Full Version : com error 62



mshur
25.02.2010, 01:31
After staying connected for 2-5 min i am getting this error. connection via LAN. New Profilux control- undated today!

capri
25.02.2010, 01:34
You're lucky. With WLAN usually it's less than 1 minute. It's the firmware.

Matthias
25.02.2010, 08:05
if not already done - please update to newest firmware and ProfiLuxControl

mshur
25.02.2010, 16:15
if not already done - please update to newest firmware and ProfiLuxControl

I did, to 5.09. with this firmware i get this error

Matthias
25.02.2010, 17:46
please activate the communication monitor and let me know what it reports

mshur
25.02.2010, 23:22
please activate the communication monitor and let me know what it reports


avarage response time 31

failed:9

transmision in total 1320

capri
26.02.2010, 02:10
My numbers are similar. Response time between 35 to 37ms. Communications error 62 and 50. 3 black bars. Latest software and firmware. WLAN.

Matthias
26.02.2010, 08:40
let's wait for the next firmware, coming very soon

there I changed some things, even a bad connection over WLAN should not lead to a disconnect

capri
26.02.2010, 11:10
That's a good idea. Will it reconnect automatically or maybe a refresh or reload button like the Web Browsers?

Blahenazo
26.02.2010, 11:17
Hello,

I played with wireshark because I also got disconnects (see download part of the forum ), I had them while transferring the config to the pc so I started sniffing. Anyway even with browsing through the Profilux control I got the error. and it seems that the profilux sends a RST over the network => which ends the connection offcourse.

Also the communiction from the P3 are ALOT of very small packages ( most of them seem to be 16 bytes per package, so I guess that's 1 setting )

Every crash since sniffing with Wireshark has been ended by the P3 sending a RST on the TCP connection. I never saw a TCP retransmit on TCP level or any TCP issues before the RST of the P3

remark: P3 is there the ip that ends with .147 (or scp-config -> in the info part)

A test with 'no load' on the network: only profiluxcontrol running
reset of the P3 (jpg image is a bit corrupt)
http://users.telenet.be/sjipke/profilux/reset.jpg

Test with 3 youtube movies streaming
reset of the P3
http://users.telenet.be/sjipke/profilux/reset_during_network_load.jpg

Test with configuration save (this is a selected TCP stream of the profilux communication)
Reset of the P3
http://users.telenet.be/sjipke/profilux/tcp_stream_during_load2.bmp

again, the P3 resets without any TCP retransmit or network issue beforehand
anyway IF it needs to retransmit it's not because of the TCP issue , it must be the Proiflux control <> P3 taken the decission. (your communication protocol in the P3 )

Matthias
26.02.2010, 15:13
thanks for the hints - I am sure they can help us to improve the transmission