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Cybernation
25.08.2021, 19:41
Hi, I opened a ticket on Sunday, and I'm in life threating circumstances to get my KH dir operational again. (Not really). While I wait for support, I was looking for assistance here. I'm using a p4, and a 4 head doser with the KH dir.

I don't hear any clicking from the KH, it fills, then empties, but does not pump in reagent. I've tried venting reagent, cleaned the heads, changed the heads, moved pumps, empty/flush, but she just won't test at all now.

Anybody run into a situation like this before?

Tx!

Vinny
26.08.2021, 18:33
Hello,

Since you already have an open ticket, please continue troubleshooting there.

Cybernation
28.08.2021, 15:21
Hi, I would agree, however I opened it up on Sunday, and I still have not heard back.

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