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mlandscape
07.05.2021, 12:58
I started using the Log Book last April when I first started using GHL products and I have just noticed that any entries prior to 27th May 2020 have now disappeared so all the background to my initial installations etc is no longer available to me.

Why is this the case? I have not seen any information anywhere about this problem occurring.

Many thanks

MatthiasF
07.05.2021, 14:18
Hi,

this should not happen. Please open a ticket and name us the affected myGHL-ID, so we can check that.

https://www.aquariumcomputer.com/support/tickets-enquiries/

mlandscape
07.05.2021, 14:57
Great ticket opened

Thanks