Charts not showing in myghl

[Mark vd laar]

I can't show my charts anymore in myghl..
Yesterday everything was working fine, but since this morning I can't see a chart anymore.
Also can't see my sensors tab anymore in the charts section if that makes sense..

I've tried multiple devices, deleted and installed the app fresh.. nothing seem to work.
Anyone else having problems?

[Mark vd laar]

12731

[Mark vd laar]

12732

Even my kh director doesn't show up here..
Someone know how to get it working again please.

[Vinny]

You need to tell the chart what data to display.
https://www.aquariumcomputer.com/knowledge-base/how-to-customize-the-ghl-dashboard/

If the issue persists, open a support ticket for further assistance.
Provide details on which platforms and devices were used where you experienced the same issue.

[Mark vd laar]

I know I have to do that..
12733
But as you can see there is no option to do that..
Before there were..
S I'm confused about what to do now

[Bob_The_Reefer]

Same issue for me .... no brush icon in the chart box

[Thilo]

Have you tried removing the tile, saving the dashboard, restarting the app and adding the tile again?
If this does not help, please try clearing the app cache.

[Mark vd laar]

Yeah did deleted the cache before.. didn't work..
Did your suggestion now with deleting the tile, also no success..
Brush doesn't come back ��

[Bob_The_Reefer]

Same here with same negative result

[MatthiasF]

We need more details in order to track this down.
Please open a ticket in our support-system and name the myGHL-IDs of the affected devices and more information about the performed steps that led to this situation:

https://www.aquariumcomputer.com/support/tickets-enquiries/