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jorisc
14.01.2021, 22:16
Hi,

I have a profilux 3 connected throught the connect app with ph and temperature sensors. I believe the memmory of the profilx is full. If I look at the charts in the app I only see old data, no new data.
Can I erase the data through the app(or myghl) or do I always have to connect to the pc?

thanks for any help.

Gael
15.01.2021, 07:06
Hi,

Newest erase oldest.
problem is other.

gaƫl

jorisc
15.01.2021, 18:20
Thank you for the reply.

I found out all ssensor data is available if I log into the profilux 3 using it's ip. If I look in the app or myghl the last data seems to be from january 9. And it is not updating any futher.

MatthiasF
18.01.2021, 12:28
Hi,

we can diagnose the charting problem, if you open a ticket and provide the myGHL-ID of your device:

https://www.aquariumcomputer.com/support/tickets-enquiries/