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almost
04.01.2021, 16:21
Happy new year to everybody!

I decided this year to use my Profilux 3ex but I can not connect it to my PC using the usb factory cable (it can be connected using LAN).
As you can see from the screenshot, no drivers are installed from GHL control center.
Uninstall it, reinstall it, nothing changed. Try to manual install the drivers (according to the You tube video you have uploaded), again no luck.

I followed the instructions here: https://www.aquariumcomputer.com/knowledge-base/how-to-connect-via-usb/
and here: https://www.youtube.com/watch?v=iQ1VvjufmvM&feature=youtu.be&ab_channel=GHLAdvancedTechnology
did not help.1267412675

Can you please assist?
Profilux 3es version 6.01
GHL control center version 1.1.3.1 (also tried with 1.1.2.9, 1.1.2.8 no luck)
PC version Windows 10 Home OS build 19042.685

See screenshots.
1267112673

Thilo
05.01.2021, 14:43
Hi,

please open a ticket (https://www.aquariumcomputer.com/support/tickets-enquiries/) and we will help you installing the correct driver.

DCReefer
09.04.2021, 15:46
Did you get this issue resolved?