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Whostheduke
11.05.2020, 19:14
Hi,

My KHD charts are only showing up to 1 May - the results after that still come through on the 'last measurement taken' section but not on the graphs, so I can only see the most recent result.

Any ideas?

Cheers,

Alex.

Vinny
11.05.2020, 23:30
Hello Alex,

Are you changing the view in the chart so you're not looking at results only from the past week?

Whostheduke
12.05.2020, 07:20
Hello Alex,

Are you changing the view in the chart so you're not looking at results only from the past week?

Hi Vinny,

Yes, I've tried selecting day, week and month but it still doesn't work. And I can't scroll across to later days.
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MatthiasF
12.05.2020, 14:19
Hi Alex,

we can probably find more out what's going on, if you create a ticket and post the device's myGHL-ID and serialnumber.

https://www.aquariumcomputer.com/support/tickets-enquiries/