View Full Version : Kh director stay on zero number
Hey i am trying to measure but it still zero and the pump of the dirictor dont work, i tried to give it dirict 24 v and it work but at the measurement it dont work. I removed the filter from the tube also.
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Can that be because i haven’t Made calibration yet?
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Yes, you need to calibrate everything first.
Please read the manual and if you have problems, check the FAQs first: https://www.aquariumcomputer.com/support/faqs/
I made calibration today and still have zero number during the measurement and also the pump of the kh director that mixes the liquids don’t work. And it finishes work with the error “titration takes too long”
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and also the pump of the kh director that mixes the liquids don’t work.
Which pump do you mean? The internal pump?
Have you checked it with the diagnosis function?
I tried it dont make any noise
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This is what i see when i start measurement
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That what i see when it finish
https://uploads.tapatalk-cdn.com/20191114/7f6ed5f64b117391fbb85c258439368f.jpg
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https://uploads.tapatalk-cdn.com/20191114/ba2afa114611623e5337f0c5036fd78b.jpg
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I mark in the diagnosis and also no noise in the kh director “pump dont work”
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Then plaese open a support ticket: https://www.aquariumcomputer.com/support/tickets-enquiries/
We will then provide you with the return information for a repair.
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