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Hossam
12.11.2019, 12:59
Hey i am trying to measure but it still zero and the pump of the dirictor dont work, i tried to give it dirict 24 v and it work but at the measurement it dont work. I removed the filter from the tube also.


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Hossam
12.11.2019, 17:24
Can that be because i haven’t Made calibration yet?


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Thilo
13.11.2019, 08:07
Yes, you need to calibrate everything first.
Please read the manual and if you have problems, check the FAQs first: https://www.aquariumcomputer.com/support/faqs/

Hossam
14.11.2019, 12:45
I made calibration today and still have zero number during the measurement and also the pump of the kh director that mixes the liquids don’t work. And it finishes work with the error “titration takes too long”


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Thilo
14.11.2019, 13:05
and also the pump of the kh director that mixes the liquids don’t work.

Which pump do you mean? The internal pump?
Have you checked it with the diagnosis function?

Hossam
14.11.2019, 13:28
I tried it dont make any noise


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Hossam
14.11.2019, 13:33
https://uploads.tapatalk-cdn.com/20191114/0cf0d3318a5b8a94851d160af7bd3226.jpghttps://uploads.tapatalk-cdn.com/20191114/454fe17040516070ff8963177e096884.jpg


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Hossam
14.11.2019, 13:34
This is what i see when i start measurement


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Hossam
14.11.2019, 13:37
That what i see when it finish

https://uploads.tapatalk-cdn.com/20191114/7f6ed5f64b117391fbb85c258439368f.jpg


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Hossam
14.11.2019, 13:38
https://uploads.tapatalk-cdn.com/20191114/ba2afa114611623e5337f0c5036fd78b.jpg


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Hossam
14.11.2019, 13:39
I mark in the diagnosis and also no noise in the kh director “pump dont work”


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Thilo
14.11.2019, 14:30
Then plaese open a support ticket: https://www.aquariumcomputer.com/support/tickets-enquiries/
We will then provide you with the return information for a repair.