Can't connect MyGHL by browser [Archive]

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Albert

18.04.2019, 06:59

I can connect to MyGHL by GHL Connect app, but can't connect MyGHL by the browser in computer. What is happen?
Attached is the message in MyGHL website.

Thilo

18.04.2019, 15:10

Hi,

do you still have this problem?
Which firmware version do you have installed on your ProfiLux?

Albert

18.04.2019, 15:22

Hi Thilo

Here is my firmware version:

Hi,

do you still have this problem?
Which firmware version do you have installed on your ProfiLux?

Thilo

23.04.2019, 14:07

Hi,

is your myGHL connection set to 'myGHL is enabled, only read access ...' ?

Albert

24.04.2019, 05:31

This is my setting: full access read and write (pic 1)

BTW, I can still connect to MyGHL by GHL Connect App last week, but now the App cannot connect MyGHL too. (pic 2)

Hi,

is your myGHL connection set to 'myGHL is enabled, only read access ...' ?

Thilo

24.04.2019, 08:00

Ok, thanks for the info. But I can't surely say what's the issue here.

Please create a support ticket (https://www.aquariumcomputer.com/support/tickets-enquiries/) for further support on this issue.