profilux 3

[nikolas]

Good evening, connecting profilux3 through the cloud runs continuously error.
Help to understand how to connect ?
11615
11616

[MatthiasF]

Hello Nikolas,

the security key will be re-generated on your P3 after you entered myGHL-ID and goto the next step.

Anyway, we recommend opening a ticket in our support platform, where you can provide more details about your P3 and network environment.
Serialnumber/myGHL-ID are essential and if you can attach some screenshots of the LAN settings in GHL Control Center.

https://www.aquariumcomputer.com/support/tickets-enquiries/

[nikolas]

Good day. Write what data you need to provide?
11617

[nikolas]

All done , thank you , earned !