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EgaReef
10.02.2019, 19:06
I have a friend who has bought a profilux 4, he can not connect via WiFi.

You have tried to update the wifi driver using the wifi-firmware-update-tool tool, apparently it does but it still does not appear.

When we put the fixed IP, when restarting the profilux, it appears with all zeros.

In the configuration appears disabled, I attach photos.

Regardshttps://uploads.tapatalk-cdn.com/20190210/80c3e3c00842f2a887b2b843ca528861.jpghttps://uploads.tapatalk-cdn.com/20190210/f7acabaf02a0feb3bee1ea28a01aa9c0.jpg

Enviado desde mi Mi A1 mediante Tapatalk

EgaReef
13.02.2019, 10:08
Hi,

We are desperate, since we've the Profilux 4 we haven't been able to configure the Wi-Fi connection (approximately one month).

We tested with another wifi network and it doesn't work either.

The strange thing is that the Wi-Fi status check appears without checking. (Ready box)

What are we doing wrong?

In another profilux 4 that I configured this had never happened.

We need a solution now.

Thanks.

MatthiasF
14.02.2019, 10:27
Hello,

in order to get this efficiently supported, it is best to open a Support-Ticket and name us the necessary systeminformation (backup-file: Settings.par, serialnumber)
and other related information about the used WiFi-network settings:
https://www.aquariumcomputer.com/support/tickets-enquiries/

EgaReef
14.02.2019, 14:08
Hello,

It is already solved!!!!, they have sent a new application of wifi-firmware-update-tool, I think they have separated the deletion and installation of the wifi firmware on two buttons.

Kind regards