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decena
12.08.2017, 13:18
Has anyone tried to sign in www.myghl.com? I get this message:"Safari can't find the server"

Gunther
12.08.2017, 16:08
No problem here.

decena
14.08.2017, 10:34
I can't display the new graphs in MyGHL. Not working properly since Sunday

9539

Vinny
14.08.2017, 19:27
Seems to be okay over here
9542

Do you have your probe set to record measurement values?

decena
14.08.2017, 19:41
Seems to be okay over here
9542

Do you have your probe set to record measurement values?

Yes I have my probe set to récord measurement values. Two days ago it worked perfect

MatthiasF
15.08.2017, 06:40
And the other probes also do not show a line chart?
Additionally you should check the ProfiLux's current date and time.

decena
15.08.2017, 07:16
Hi Matthias. Thanks for your answer. Any probe show a line chart. Time and date are correct. I will show you some screenshots:

9543
9544

As you can sea, the last data stored is from August 12, exactly when it stopped working.

These are the settings for my probes:

9545

MatthiasF
15.08.2017, 15:06
Hello Decena,

The latest values are in fact from Aug. 12th.
Are you using the latest firmware versions (ProfiLux 7.07) or did you even downgrade?

decena
15.08.2017, 15:20
Hello Martthias. I am using the latest firmware version (Profilux 7.07) and GHL Control Center 1.0.9.9

MatthiasF
16.08.2017, 06:34
Hello,

and what about the current date/time on ProfiLux 4:
Which mechanism do you use: DCF/NTP... and is it up-to-date?

decena
16.08.2017, 09:40
Hello,

and what about the current date/time on ProfiLux 4:
Which mechanism do you use: DCF/NTP... and is it up-to-date?

Thanks Matthias. After updating GHL control center to 1.1.0.0 and firmware version 7.08. it works perfectly.