Mitras LX7 connection and firmware issue

[lmondino]

Dear Friends,
Some time ago I received my Mitras LX7206 lamp.
I first installed it in a Windows 10 PC but couldn´t update the firmware.
I followed videos, indications, posts, etc, but every time I tryed to update the firmware, it was not possible.
It "says" there´s a comunication problem etc.

So, I decided to try on a different PC. A Macbook with Windows 10 installed in a partition.
I downloaded GHL Control Center and installed the USB cable on the lamp.
But unfortunatelly, when I introduced the other end of the USB cable in the PC, nothing happened.
It simply makes nothing.
No USB installation, and therefore no comunication with GHL software.

Don´t know what to do.
An other strange thing is that the light looses Wifi comunication one day and an other, so I have to cut it´s electricity, plug it again, and a few minutes later, it restores the wifi settings.

I would REALLY appreciate some ideas here, since the light is giving me the hardest time.

THANKS

Luis

[lmondino]

Forgot to mention, that, when it starts de Firmware update, the lamps goes off, as it should, then on, and I receive a message saying that can't communicate with the lamp any more and that I should turn it off to restar. That donde, no update is completed and I am left where I started.

[Vinny]

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