PDA

Archiv verlassen und diese Seite im Standarddesign anzeigen : Mail provider settings/setup for mail sending with ProfiLux 4



MatthiasF
29.06.2017, 07:38
Following posts show how to setup different mail providers for sending mails with ProfiLux 4

MatthiasF
29.06.2017, 07:41
Mailserver-Domain: smtp.gmail.com
Mailserver-Port: 25
My name: display name in mail
Meine Email-Adresse: <username>@gmail.com
Benutzername: <username>@gmail.com
Passwort: same as Gmail webpage password


Notes

* "less secure apps" must be allowed
* additionally after activation the following Gmail-page for unlocking must be visited https://accounts.google.com/b/0/DisplayUnlockCaptcha
* for more information visit this help page https://support.google.com/mail/answer/7126229?hl=en
and read "I can't sign in to my email client"

myprofilux
27.06.2018, 18:29
Hi there,

So after a frustrating 4 days of trying even asking my wife to type the username and passwords in this just doesn't want to work. Even made sure GCC was open on the Windows 10 Firewall incase it was doing something stupid that way.

I have gone to my google (gmail) account and followed these steps:


Mailserver-Domain: smtp.gmail.com
Mailserver-Port: 25
My name: display name in mail
Meine Email-Adresse: <username>@gmail.com
Benutzername: <username>@gmail.com
Passwort: same as Gmail webpage passwor


Insured that I have done this:



* "less secure apps" must be allowed
* additionally after activation the following Gmail-page for unlocking must be visited https://accounts.google.com/b/0/DisplayUnlockCaptcha
* for more information visit this help page https://support.google.com/mail/answer/7126229?hl=en
and read "I can't sign in to my email client"


Please see 10892

I then went and configured the email settings in GCC (using 1.x.x.16) with firmware 714.
1. I have quadruple checked the username, password, email address I am sending to.
2. I checked there were no spaces after or before each of these.
3. I made sure I saved the settings before I tested each change to try make it work.
4. I tested the standard port 25 as well as per documentation.
5. Last step asked the wife to type the email, username, password etc into the fields and saved. Still no email.

I then went through every single folder (including SPAM, Junk, Trash etc) to see if it was being archived or moved to one of those, no email.

See attached: 10893

I am at a loss SMTP is the simplest thing in the world and things like this should just work. Could someone please advise what I am doing wrong?

MatthiasF
28.06.2018, 08:52
Hello,


* "less secure apps" must be allowed
* additionally after activation the following Gmail-page for unlocking must be visited https://accounts.google.com/b/0/DisplayUnlockCaptcha
* for more information visit this help page https://support.google.com/mail/answer/7126229?hl=en
and read "I can't sign in to my email client"


did you also unlock the captcha by clicking the hyyper link: https://accounts.google.com/b/0/DisplayUnlockCaptcha
and got a success response?

myprofilux
28.06.2018, 08:59
Hello,




did you also unlock the captcha by clicking the hyyper link: https://accounts.google.com/b/0/DisplayUnlockCaptcha
and got a success response?

Indeed did followed your steps to the tee just for clarification and confirmation please see the screenshot. Does the mail client in P4 support SSL and or TLS / STARTTLS. Or are we limited to port 25.

Just a suggestion a text box with a failed or sent message would be useful maybe even the error message so we can trouble shoot - even a log of some form. I have test other "insecure mail clients" and they working after the changes but not P4

10896

10897

MatthiasF
28.06.2018, 17:10
Hello,

your mail cannot be sent, because the SMTP-Gmail-server does not allow the access:

SMTP ERROR: Password command failed: 535 5.7.8 Bad username or password (Authentication failed)

If you can, choose username/password combination temporarily, that does contain only alphanumeric latin letters, in order to exclude problems in the further processing.

This error does also occur, when 3rd party apps are not allowed.
It can take some time, before the access is allowed, not a day, but hours.

We will find a solution for you, too, after getting more details in the logs.

myprofilux
28.06.2018, 21:00
Hello,

your mail cannot be sent, because the SMTP-Gmail-server does not allow the access:


If you can, choose username/password combination temporarily, that does contain only alphanumeric latin letters, in order to exclude problems in the further processing.

This error does also occur, when 3rd party apps are not allowed.
It can take some time, before the access is allowed, not a day, but hours.

We will find a solution for you, too, after getting more details in the logs.

Ok quickly changed the password to letters and numbers only. Entered - Saved - Tested 25, 465 and 587.
No mail.

Checked the settings for captcha and all unsecure apps - still set....

Hope you can find something in the logs. BTW the app is also allowed through the firewall (windows)

myprofilux
02.07.2018, 12:18
Hey MatthiasF

Any luck in the logs?

reuvenp9
21.12.2018, 12:41
I succeeded with the following settings:

Mailserver-Domain: smtp.gmail.com
Mailserver-Port: 465
My name: display name in mail
Meine Email-Adresse: <username>@gmail.com
Benutzername: <username>@gmail.com
Passwort: same as Gmail webpage password

Then lower the security by following these instructions:

https://support.google.com/a/answer/6260879

Or directly at the following link:

https://myaccount.google.com/lesssecureapps

11336

premiero
03.03.2019, 14:01
There is a better, secure way to allow P4 to send email via gmail.

1. First of all, go to https://myaccount.google.com/security and activate 2fa on google account.
2. Next, go to https://myaccount.google.com/apppasswords?utm_source=google-account&utm_medium=web and create APP Password. I attach printscreen with a step by step guide.

11513

So first you have to open drop down menu and pick "other app". Next enter app name (I typed Profilux 4) and click "generate". Google will create 16 letter password - copy and paste it to profilux 4 password field. Than click done.

After this you can put your credentials in P4 like below:

11514

PS don't bother to use my password, it was 4 example only :)

MatthiasF
04.03.2019, 14:54
Perfect, it works and this is definitely helpful to help others setting up mail notification successfully.
Tthanks for sharing this excellent guide.

Australian-Reefer
16.04.2019, 00:21
Finally my email alarms are working with the method described by premiero AND after updating to GHL Control Center V1.1.2.6 Beta with the included Profilux 4 firmware 7.21.
Thank you very much for the help :D

kngfisher
05.08.2019, 04:58
No joy here on this issue w/ Firmware 7.21 and GCC v1127. emails are not working....

kngfisher
05.08.2019, 06:29
No joy here on this issue w/ Firmware 7.21 and GCC v1127. emails are not working....

ok, I just had success by switching to auto assigning IP address via iOS app. all other settings were taken from premiero. The auto assign IP address was done via phone. Test emails now work.

pkarrer
07.08.2019, 16:59
Es dürfte in der FW7.22 für PL4 einen Fehler in der länge des Passwortfeldes für die eMail Benachrichtigung geben. Google und Apple verwenden jetzt 19 stellige Applikationspasswörter, man kann aber nur 14 oder 16 eingeben.

There seem to be an issue in FW release 7.22 for PL4. The password field doesn´t accept passwords longer then 14 or 16 digits. Apple and Google now use 19 digits: xxxx-xxxx-xxxx-xxxx

lmm1967
15.09.2019, 13:11
Es dürfte in der FW7.22 für PL4 einen Fehler in der länge des Passwortfeldes für die eMail Benachrichtigung geben. Google und Apple verwenden jetzt 19 stellige Applikationspasswörter, man kann aber nur 14 oder 16 eingeben.

There seem to be an issue in FW release 7.22 for PL4. The password field doesn´t accept passwords longer then 14 or 16 digits. Apple and Google now use 19 digits: xxxx-xxxx-xxxx-xxxx

I'm having this same problem - trying to use my sparkpost account - they generate a very long password (40 characters) that I can't change. As soon as I paste it in the password field my save button disappears.

MatthiasF
16.09.2019, 10:29
Hello,

I will forward this and let you know, whether this can be modified in a future release.

Raulete
23.10.2019, 12:56
Gmail is working again!! In profilux 3.1 by usb to PC

Mistahbrock
02.03.2020, 12:57
Hi Folks

I have setup a static IP on my P4 and this stops the ability to send mail notifications
hopefully this will be corrected some time soon.

Cheers, Brock