Save Icon missing in Doser 2 section of MyGHL

[d2mini]

I see it in the P4 section, but currently I see no way to save changes in the Doser 2 section.
I'm using Safari and Chrome browsers on a Mac.
The mobile app works fine.

[frankvanes]

Same here for MyGHL and PF3 with attached doser (1). I cannot save the refilled amount in MyGHL. The save button is gone and OK does not set the refilled amount. Please help! This is one of my favourite functions.

[Matthias]

is myGHL configured for read AND write?

see settings in GCC

[d2mini]

Yes it is set to read and write. One day it was working fine, the next day no save icon.

[frankvanes]

Mine too. I just updated the fw to the latest version just to be sure. But the result is still the same. In GCC it works fine. But as a MacOS / iOS user I prefer to use MyGHL.

(support for the doser 1 in the app would be nice too ;))

[Matthias]

Ok, basically you say you enabled R/W access and the save button in myGHL disappeared, right?

this is weird, let our myGHL crew check this, they will contact you directly

[frankvanes]

Well I never really enabled it on purpose. I just checked:

With and older firmware the button is gone, even when at R/W. After the update I didn't re-check in GCC. Now I have and it was indeed on read-only.
After setting it to R/W the button re-appeared.

Thanks for pointing me in the right direction!!!

[Ignasi]

I have the same problem
Please help

Thanks
Ignasi


Well I never really enabled it on purpose. I just checked:

With and older firmware the button is gone, even when at R/W. After the update I didn't re-check in GCC. Now I have and it was indeed on read-only.
After setting it to R/W the button re-appeared.

Thanks for pointing me in the right direction!!!

[MatthiasF]

I have the same problem
Please help

Thanks
Ignasi

Hello Ignasi,

Send us the assigned myGHL-ID to support@ghl-kl.de,
so we can lookup your device and connection state.