First time connection to control center widows 7 home

[swadly]

Control center says loading system information! then nothing happens!

Thanks for any help!

[Gunther]

What do you expect to happen? You have to open the menu to perform any action.

[swadly]

I followed the instructions. I added the 6200 selected in and hit connect.

What am I missing?

Thank you

[Vinny]

Are you able to see the USB driver is installed on your PC?

When you connect the Mitras LX to the PC via USB, you should be able to see the device listed in device manager with a COM number beside it. Do you see that in your device manager?

[swadly]

Will check that when I get home?

Thank you

[swadly]

No I was not.

[Vinny]

Since you are not seeing the driver, please install it manually by following the steps shown in this video:
https://youtu.be/5arEm807628

Once the steps have been followed, you should be able to see the driver in device manager and connect to your Mitras LX.

[swadly]

I did it remotely will attempt connection to mitral tonight!

Thank you for the help

[swadly]

Installed driver. When connecting it appears to start and then the message cannot connect comes up. Firmware is from 6/2013.

Thank you for any additional help.

[Vinny]

The firmware version must first be updated as it is too low of a version to work with the newer version of GCC.

What is the exact FW version of your Mitras LX 6200?

[swadly]

version 1.14

[swadly]

What is the current firmware version

[swadly]

1.14

[Vinny]

Send me an email for further support:
info@ghlusa.com