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Thread: GHL Connect & CHL Control center sync problem

  1. #11
    Join Date
    10.10.2013
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    1,095

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    Blank webinterface on you iOS device is just a cache issue, please force refresh page or empty cache.

    For iOS version of GHLConnect, app update is not yet available, app ill be updated in next days.

    You can also use myGHL.com on Safari.

    Gaël
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  2. #12
    Join Date
    05.01.2018
    Posts
    140

    Default

    I just cleared history and it’s still blank

    I await an update

    best regards

  3. #13
    Join Date
    10.10.2013
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    Cache, not only history.
    As you said webinterface work since update on your computer it's not a webinterface issue.
    https://support.apple.com/en-il/HT201265
    Let a try in private browsing mode.

    Gaël
    Last edited by Gael; 02.01.2023 at 23:33.
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  4. #14
    Join Date
    05.01.2018
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    140

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    I don’t know how to clear cache in ios safari, besides from this

    https://support.apple.com/en-gb/guid...hacc5f0202/ios
    Last edited by Mistahbrock; 02.01.2023 at 23:14.

  5. #15
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    10.10.2013
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    Did you tried in private browsing mode?
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  6. #16
    Join Date
    05.01.2018
    Posts
    140

    Default

    Yes, still a blank screen

  7. #17
    Join Date
    10.10.2013
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    1,095

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    First loading is long, did you let him fully load?

    What settings did you answer to wizard? Did you tried answering No when he ask to login to myGHL?
    You confirm me this webinterface still load on computer?
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

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  8. #18
    Join Date
    05.01.2018
    Posts
    140

    Default

    it doesn’t change, still blank

    I will await the next update

    thanks

  9. #19
    Join Date
    10.10.2013
    Posts
    1,095

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    Quote Originally Posted by Mistahbrock View Post
    it doesn’t change, still blank
    I will await the next update
    thanks
    You confirm me this webinterface still load on computer?

    When you try in private browsing mode on you iOS device, do you see initial wizard? If yes try to answer No when he ask to login to myGHL.

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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