Reseting PIN?

[Gools22]

trying to setup my profilux plus 2 that I received from a setup buy. I have it hooked up to my computer but when connecting asks me for a pin #. Tried 0000 but didn't work. Then tried to reset it by shutting off then return key and esc. I reset it but when I try to reconnect it still says pin no accepted. It lets me use the demo mode but just wondering.
Is there any other tricks

[MatthiasF]

Hello,

you should do a firmware upgrade as mentioned in the following thread:
http://forum.aquariumcomputer.com/sh...PC-PIN-problem

After that, you should be able to connect without the PIN-lock.

[Gools22]

thank you I will give it a try

[Gools22]

Do I need special software on my computer for downloads and updates? I'm making no progress on trying to do this. I don't have computer smarts and have tried reading other threads but I have no idea what they are talking about. Is there a thread for dummies?

[PIWAWT]

You need these files. You have to unpack the zip files first.
Make sure that no other program is connected to the Profilux.
Work exactly according to the instructions
ProfiLux-2-Emergency-Update-Instructions.pdf
ProfiLux-2-Plus-Firmware-V5.17.zip
ProfiLux-2-Emergency-Flash-Tool.zip

Regards Pit

[Gools22]

Thank you for the suggestion. However being totally computer illiterate, having read that and not knowing what I’m doing I decided to pack it up and it’s in a box outside. I have an apex and have videos to refer to. Unfortunately with it being outdated that’s what someone like me needs, a step by step. Thanks again for the help