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Thread: New pumps out of the box. Cant connect!

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  1. #1
    Join Date
    10.01.2018
    Posts
    1

    Ausrufezeichen New pumps out of the box. Cant connect!

    I just got two of the GHL 2.1s, fresh out of the box and I can't get them connected. I've been trying to connect them via USB cable. The GHL light on the doser stays illuminated while connected.

    At first I thought I was using the wrong GHL Control Center, which I was. I was using the V1.0.9.9. because I didn't read the date. Then I tried using V1.1.0.3., I thought for sure it would work but still nothing. Whenever I click on the doser in the GCC, it just says "Could not connect. Do you want to check the settings now?"

    I don't really know what else to do. Would love to get some guidance, thanks guys.

    Steven

  2. #2
    Join Date
    27.05.2015
    Posts
    2,488

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    Hello Steven,

    It sounds like you need to set the USB connection setting to COM (AUTO):

    1. Open GCC and click ADMINISTRATE at the top left part of the screen.
    2. Select the Doser 2 USB connection a different click EDIT.
    3. Set the com to AUTO, then click SAVE.

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