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Thread: Help profilux 4 blocked after failed update((

  1. #1
    Join Date
    08.01.2018
    Posts
    5

    Default Help profilux 4 blocked after failed update((

    I said try to update it to 7.10 and in the middle of the update I got an error, I turned it off and lived to turn it on and it came out that was updated to 7.10, but I did not work any button of the profilux, let me connect via app and pc, I went back to update it in the emergency mode and when it is finished I get this happy message:
    Attached Images Attached Images

  2. #2
    Join Date
    27.05.2015
    Posts
    2,486

    Default

    Hello,

    You say it updated to 7.10 and you could connect with the app and PC. Only the touch keys were not functional?

    Did you try to do the update with GCC again?
    What was the previous FW you had on your P4?

  3. #3
    Join Date
    08.01.2018
    Posts
    5

    Default

    If I can connect and after updating, the profilux recognizes me the maxi doser and the pumps work very well, but the tactile buttons of the profilux do not work well.
    I made an emergency update, but arriving at the end of the process I get a message that I described in the previous photo.
    I do not remember the firmware well, it was inside GHL Control Center 1.1.02

  4. #4
    Join Date
    27.05.2015
    Posts
    2,486

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    If all else is working, the touch keys may just need to be calibrated.

    Please follow the steps in this video and let us know if that solves the problem.

    https://youtu.be/oW7RQjnMvY8

  5. #5
    Join Date
    08.01.2018
    Posts
    5

    Default

    problem solved, after the calibration everything works again
    Thank you very much Vinny !!!

  6. #6
    Join Date
    27.05.2015
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    2,486

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    Perfect!

  7. #7
    Join Date
    08.01.2018
    Posts
    5

    Default

    Hello Vinni
    When the calibration of the keys begins, is there any order for the calibration?

  8. #8
    Join Date
    27.05.2015
    Posts
    2,486

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    Nope. When asked to firmly press the keys, you can press them in any order.

  9. #9
    Join Date
    08.01.2018
    Posts
    5

    Default

    Thank you again!
    My profilux came back to work, along with my doser maxi

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